delivery.com

2.913 out of 5 stars
2.9
Average1,000 reviews

TrustScore

2.9
2.913 out of 5 stars
Average
5 out of 5 stars
334
4 out of 5 stars
156
3 out of 5 stars
44
2 out of 5 stars
21
1 out of 5 stars
445
1,000 reviews in total

Review summary

delivery.com has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Non sanno fare il loro lavoro

Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely bad experience

I booked a baggage courier from delhi to my hometown. They charged initially once paid I need to keep on follow up for ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great team, first class delivery

What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Had 2 large boxes delivered today by DX…

Had 2 large boxes delivered today by DX 2 really helpful guys took the boxes directly to the garage. Rob & ley from Sout...Read more

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0
🔥 High engagement

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Filter by rating:
Luke
Luke
1 reviews
over 10 years ago
5 out of 5 stars

Really great service

Very fast and also never messes up my order!

Helpful?
David
David
1 reviews
over 10 years ago
5 out of 5 stars

Starting to Take Over

I've ordered delivery for years, usually through a competitor's site. But slowly, Delivery.com has been seeing more and more of my business as they do everything at least as well, and have poached my favorite local delivery options to boot. I've never had an issue with the site or the businesses that use delivery.com, and I don't anticipate any problems in the future.

Helpful?
Keith
Keith
1 reviews
over 10 years ago
4 out of 5 stars

Great Service

Long days at work, cabin fever, delivery.com gave me life and nurishment by bringing timely delivery with a plethora of restaurants. Thank you

Helpful?
John
John
1 reviews
over 10 years ago
3 out of 5 stars

I like the idea, if just the vendors would be more consistent.

I really appreciated the customer service of Delivery.com, even when my order never arrived due to miscommunications with the driver. They tried to accommodate me as best as they could, but ultimately, I think they need to really re-evaluate their vendors regularly and weed out the bad apples. I also found some hiccups with the restaurant delivery service, not terrible, but I think some of the food vendors did not read the printout accurately. My delivery guy forgot my side order of chips & guacamole. Not a big deal, but they misread the order slip for it and had to run back an redelivery again. I felt bad and had to tip the guy twice.

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Soraya
Soraya
1 reviews
over 10 years ago
4 out of 5 stars

Convenient and accurate.

A convenient way to locate delivery options in my neighborhood. Everything I ordered came delivered as ordered.

Helpful?
Tera
Tera
1 reviews
over 10 years ago
4 out of 5 stars

Easy to use

I find delivery.com to be easy to use and my go-to for delivering food to my apartment. Kinda makes it feel like I can get room service 24/7 :) I haven't tried ordering groceries or anything else through it but wouldn't be opposed to trying it out in the near future.

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Kerri
Kerri
1 reviews
over 10 years ago
4 out of 5 stars

Good Experience but would like to see more options

I enjoy the perks of using Delivery.com. The downside is that there are a lot of restaurants I'd like to order from that aren't on Delivery.com. Otherwise, I've had a good experience

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Terry
Terry
1 reviews
over 10 years ago
5 out of 5 stars

great idea

Delivery.com is great i just recently returned from the hospital and couldn't walk on my bad leg but i was really hungry and had lots of medicine take it only took a few minutes and my food was on the way quick easy and very convenient thanks delivery.com

Helpful?
Courtney
Courtney
1 reviews
over 10 years ago
3 out of 5 stars

Mediocre

Ok service, but still prefer and trust seamless more. I did have one issue trying to apply a credit to a bill, and delivery.com customer service promised to apply a 20% discount as well as give me an additional $7 credit for future use. This sounded great, but they never actually went through with it. Further, delivery time has been much slower than seamless (at least in my experience). I wish there was an accurate time estimate when you place orders. I guess I just have to evaluate whether or not the points system is worth it.

Helpful?
sabrina
sabrina
1 reviews
over 10 years ago
5 out of 5 stars

good and fast services

Ok its a good app and good services

Helpful?
Audr
Audr
1 reviews
over 10 years ago
5 out of 5 stars

Always order from here

Delivery.com is awesome! It's my go-to choice for online ordering. The app is clear and easy to use. When I had an issue with a restaurant (hair in my food) they refunded my order, no problem. They're courteous and always on the customers side. The loyalty points are pretty cool and add up quickly

Helpful?
-OKY
-OKY
1 reviews
over 10 years ago
4 out of 5 stars

Delivery.com is uber helpful

Delivery.com has been a great experience ordering from anywhere in any of the five boroughs. I live in Staten Island and go to work in Manhattan-- and both at home and at work I feel like I can rely on Delivery.com for the best food options in the neighborhood. They tailor exactly to my needs and I'm grateful for such a dependable site! Thanks so much, Delivery.com!

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Anh
Anh
1 reviews
over 10 years ago
4 out of 5 stars

Good experience

I love the broad food selection. I can always find something for my family. Only thing is that I wish there are more dessert-only merchants so I can treat my kids to a fun Sunday.

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Yaz
Yaz
1 reviews
over 10 years ago
4 out of 5 stars

Has Everything

Delivery.com is the most convenient thing.. Laundry, groceries, dinner.. The list literally goes on.. I love it!

Helpful?
Maria
Maria
1 reviews
over 10 years ago
5 out of 5 stars

fast delivery and easy checkout

Discount codes are frequent, checkout is easy, and delivery is super fast!

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Lindsay
Lindsay
1 reviews
over 10 years ago
5 out of 5 stars

Doing a great job!

I think Delivery's new UI is great, and I love the ability to order from my local corner store.

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Garet
Garet
1 reviews
over 10 years ago
5 out of 5 stars

Great options

Very happy with the options I have and the ease with which I can find and order what I need.

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Ana
Ana
1 reviews
over 10 years ago
4 out of 5 stars

Easiest way to get the food you want by delivery

I love delivery.com because I can choose the food that I want thought some variety in just one place. Some places do not have delivery like at 11pm. I just have problem once, when the delivery took so long. But after some stress everything get solved. I haven't any other complaint.

Helpful?
David
David
1 reviews
over 10 years ago
4 out of 5 stars

Super Convenient

A lot of options. Super easy. Just wish that ASAP orders had an expected delivery time.

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Andrew
Andrew
1 reviews
over 10 years ago
4 out of 5 stars

good experience when the order had a problem

I made a food delivery order and after sometime of not receiving it, the customer service contacted to let me know the restaurant had a problem receiving the order and offered to help rectify the situation and see if i needed to cancel the order.

Helpful?

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