delivery.com

2.913 out of 5 stars
2.9
Average1,000 reviews

TrustScore

2.9
2.913 out of 5 stars
Average
5 out of 5 stars
334
4 out of 5 stars
156
3 out of 5 stars
44
2 out of 5 stars
21
1 out of 5 stars
445
1,000 reviews in total

Review summary

delivery.com has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Non sanno fare il loro lavoro

Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely bad experience

I booked a baggage courier from delhi to my hometown. They charged initially once paid I need to keep on follow up for ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great team, first class delivery

What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Had 2 large boxes delivered today by DX…

Had 2 large boxes delivered today by DX 2 really helpful guys took the boxes directly to the garage. Rob & ley from Sout...Read more

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0
🔥 High engagement

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Filter by rating:
Manav
Manav
1 reviews
over 10 years ago
5 out of 5 stars

Easy to use Food Delivery system

good and quality service , Fast delivery

Helpful?
Auria
Auria
1 reviews
over 10 years ago
4 out of 5 stars

Cool Perks

I really like the points system Delivery.com offers & am looking forward to using them. It'd be nice if rewards came sooner, though. Also, the selection of businesses could be much larger. I understand this company is still relatively new so I'm waiting to see what else they offer in the future. Overall, I'm pleased.

Helpful?
Rufus Sifford
Rufus Sifford
1 reviews
over 10 years ago
3 out of 5 stars

good experiences

Would definitely recommend. Proffesional

Helpful?
Shamique
Shamique
1 reviews
over 10 years ago
1 out of 5 stars

No Refund

I was overcharged by $20 on a laundry order on March 7th, 2015. I have been back and forth through email and phone and given the run around. Today is March 27th, 2015 and still NO REFUND. Because of this they have lost a customer.

Helpful?
Jennifer
Jennifer
1 reviews
over 10 years ago
4 out of 5 stars

great

Delivery.com makes ordering food quick and easy. I like that it gives payment options other then credit cards.

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Adam
Adam
1 reviews
over 10 years ago
5 out of 5 stars

Love this app.

I love Delivery.com. They always have the best deals!

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Matt
Matt
1 reviews
over 10 years ago
5 out of 5 stars

Great delivery option!

I enjoy ordering take-out/delivery from Malaya. The food is consistently great and the delivery is quick.

Helpful?
stacy
stacy
1 reviews
over 10 years ago
5 out of 5 stars

Great service

I ordered food from a restaurant that was really late on their delivery. I contacted delivery.com and they remedied the solution right away. They stayed with me till they got a hold of the driver.

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Claire
Claire
1 reviews
over 10 years ago
2 out of 5 stars

Not Sure if Reliable

The first two times I tried to use Delivery.com, both times after waiting 15 or 20 minutes, I got a call saying they couldn't get in touch with the restaurant. Perhaps a legitimate problem, but one I never had with Seamless (and Seamless has those some restaurants listed as well). Got my money/credits back, but besides a twitter apology, not much else to make up for the experience. Seems like tempting fate to try to give them another chance.

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Renata
Renata
1 reviews
over 10 years ago
3 out of 5 stars

good experiences so far

I'm had great experiences with the restaurants and the ease of ordering through the website. Food has been delivered in the amount of time estimated. However! My only complaint is that I've received email coupons for delivery.com and came to use them and they don't work!! (they aren't expired!) Also, some restaurants list certain deals they have and the deals are NEVER applied when it comes time to checkout. Very frustrating--because I choose to order from those places because of the deals and then they aren't applied!

Helpful?
Jenny
Jenny
1 reviews
over 10 years ago
4 out of 5 stars

It's a delivery service

It depends on the restaurant of course whether you'll get your food, but the service of the website itself is great!

Helpful?
S J Chen
S J Chen
1 reviews
over 10 years ago
2 out of 5 stars

Was going to be a first time user, but ended up not.

I had signed up for delivery.com a few months ago but never got around to placing an order. When speaking to a coworker who's used the service before, I was informed that first time users get a 20% off promotion. So I was excited to give a try. I was unable to locate the discount on the site, so I decided to contact a representative. Ebony informed me that my promotion had expired without me using it. I then asked if there were any current first time discounts, and she told me there were. I politely asked if the discount could be applied to my account because technically I haven't used the service before. I was told I wasn't eligible. I proceeded to ask for a reason and never got a straight answer, just brushed off by simply being told there were future promotions to take advantage of. I guess I'm a little bummed that I didn't get to experience delivery.com. Since its a great concept. Thanks anyway.

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Sam
Sam
1 reviews
over 10 years ago
4 out of 5 stars

Great Experience

I love Delivery.com! They are quick to solve any problems regarding orders or delivery and respond to e-mails on time! Customer service is super important to me and Delivery.com has treated my well so far.

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DONALD
DONALD
1 reviews
over 10 years ago
5 out of 5 stars

Great!

I love Delivery.com

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CM
CM
1 reviews
over 10 years ago
1 out of 5 stars

Terrible App For PayPal

Tried multiple times on different phones to place an order using both a coupon and PayPal- would connect to PayPal and then lead to nowhere. I gave up and only use use GrubHub and Seamless now.

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Michelle
Michelle
1 reviews
over 10 years ago
4 out of 5 stars

Overall Good Experience

My delivery.com orders have always gone smoothly and arrived when expected.

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Jenn
Jenn
1 reviews
over 10 years ago
3 out of 5 stars

Works Well

I don't use Delivery.com that often, but when I do, it's easy to use and usually has some of the rare restaurants I can't find elsewhere.

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Adam
Adam
1 reviews
over 10 years ago
5 out of 5 stars

Perfect

I've never had a problem with delivery.com at all. Always super easy to order, very reliable, and the discount codes are nice :)

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Dana
Dana
1 reviews
over 10 years ago
3 out of 5 stars

Decent

No estimated time on deliveries, but food was good. It's also nice that there is a paypal option for paying.

Helpful?
Magdalena
Magdalena
1 reviews
over 10 years ago
5 out of 5 stars

Simple & Easy!

I wish I knew about this site before. I hate looking for paper menus sometimes. This makes it easier to decide and order. Haven't had a problem with the site or the orders. Will continue to use this.

Helpful?

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