Great service
Caitlin did an amazing job throughout my transaction keeping me informed the whole way through I was really happy with the service
4.6
Excellent
1,000 reviews
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Review summary
DC Law is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Speedy Purchase
I was purchasing a house and was on a tight deadline for when I needed to move in. All of my friends told me that based on their own experiences there was no way. But Caitlin and DC Law made it happen
A Conveyancer you can trust
The task of moving & all that goes with it is pretty much a roller coaster of emotions and stressful.This is only made easier by having a Conveyancer like Christopher Stones who is professional & on piont with all that's to be dealt with. I highly recommend Christopher & should I ever need a Conveyancer DC law are the only firm i would consider. kind regards & many thanks Peter Morris.
An Excellent experience and Chris is a…
An Excellent experience and Chris is a superb Conveyancer. He will be recommended to my family and friends.
Company details
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Contact info
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Website
www.dclaw.co.uk
All reviews
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Showing 391 - 400 of 996 reviews
mm
DC Law were amazing Natasha provide…
DC Law were amazing Natasha provide excellent customer service and support. We we kept up date all the way through by phone calls, emails and text. We would recommend using DC Law to all our family and friends 🤩
Date of experience: January 27, 2025
VC
Seamless Support in Selling Our Home: A Testament to Professionalism and Coordination
The Online platform and the time, advice, and professionalism throughout the entire process of selling the house guiding us through the legal procedures. Maymuna Mobsher, our solicitor, was exceptional. Well coordinated with the Real estate agents.
Date of experience: January 27, 2025
C
Carol
US
Update on very poor service review
UPDATE - 8 Weeks have passed since my review and DC Law's response below and I have heard nothing from them. It would appear that their investigation into the issue I raised is no better than the service I received in the first place. This company's service is just pot luck as to who you get as to the service you receive - would not recommend. I recently used DC Law, through recommendation of CO-OP legal probate service, following the death of my father. I set up their app as requested in April 2024 and was allocated a conveyancer. Offer accepted in early September 2024 with 3 in the chain (1st time buyer, my buyer and myself) and Memorandum of Sale was issued to all parties. I then had to chase DC Law until mid October, at which point another conveyancer was allocated to my case and promised me that all would be great now that she was handling it. There then followed copious amounts of chasing by both myself, my Estate Agent and buyers solicitor to move the sale forward. This sale should have taken weeks not months but due to lack of response to messages left, e-mails sent and being asked to agree and supply documents etc 2 or 3 times this was not the case. I used DC Laws app, as requested, to follow progress but this was hardly updated or proved that very little was being done. Completion was finally set for December 18th but this was cancelled a few days before as information was still outstanding from DC Law. Completion set again for 16th January 2025, my conveyancer went on holiday 2 days prior and thank god she did as the gentleman that then helped with the completion (Liam Ryan) saved us from it all falling apart. 5pm the night before completion he discovered that my contract and TR1 form still hadn't been amended correctly as had been requested numerous times by the buyers solicitors, so I was sent amended forms by Liam and asked to print, sign, find a witness and scan the documents back and hope my buyers solicitors would accept them the morning of completion, which thankfully they did. A few days later I was requested by DC Law to complete an internal review questioaire on the service I had received, and I explained why I was unhappy with the service received but surprise, surprise no reply has been forthcoming. The icing on the cake has been receiving an email from the conveyancer on her return from holiday congratulating me on the completion and asking me to give her a 5* review on Trust Pilot as she gets a bonus for each one she receives! There seems to be some exceptional conveyancers at DC Law but they and the company are being let down badly by others who are not, which is a shame
Date of experience: January 26, 2025
E
Emma
US
Megan was extremely helpful and always…
Megan was extremely helpful and always on hand to help with any questions. She was professional and proactive whilst showing empathy and care. This meant that although it was a very stressful time in our lives, it was made easier to navigate knowing that Megan and the team were handling our situation.
Date of experience: January 26, 2025
RM
Keran was helpful throughout
Keran was helpful throughout and the online portal was easy to use
Date of experience: January 24, 2025
ML
All Good
Everything was dealt with in an efficient and friendly manner!
Date of experience: January 24, 2025
DC
Appalling Customer Service
Left a 1 star review following repeated attempts to contact DC Law to change my email address/log in details with them. Things looked like they may be improving when I got an email from Trust Pilot asking me to provide my email address, case number and telephone details so that DC Law could "recognise my experience and respond". I provided these details within 3 days as requested. 1 week later, still no contact from DC Law. I am losing access to the email address they have as my contact so its important that am able to change to me new one.
Date of experience: January 24, 2025
PG
Great help with selling probate properly.
An efficient, smooth service provided by Keran Bashir. As this was to do with the sale of a probate properly. We were kept regularly updated with regards to progress of the sale and in fact there was very little to do from our end. Thank you DC Law and Keran Bashir for a great service.
Date of experience: January 24, 2025
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