Review summary

Dakin Custom Audio is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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S
Incredible experience!

I would recommend Miles at DCA to anyone. He was incredibly helpful every step of the way when choosing my in-ears. The demo experience was excellent, he travelled to Bristol and guided me through many options with his expertise and passion. Top service all round and he really cares!

Great service

I had a great experience with Miles at Custom Audio Earplugs. Miles was incredibly helpful throughout the process, ensuring I got exactly what I needed. Highly recommend!

JP
Awesome advise and service!

Amazing service from Miles! He was super helpful from the very beginning in listening to my needs and talking me through the different models of monitors available. Allowed me to listen to each model and make my own choice whilst offering advice on what each model offers! Super easy ordering process and awesome service to keep me up to date with my order! 100% would recommend DCA for any in-ear monitoring and hearing protection!

THE best customer service!

A great customer experience with DCA from the personalised demonstrations, right through to delivery of my IEMs and I'm confident this level of service and support will continue throughout my use of the product. Miles took the time to understand my specific circumstances that were more than just live performance and advised in a way that made me feel very confident in my decision. I will not hesitate in recommending DCA to every musician and engineer that I know! I'm a customer for life, 100%.

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All reviews

92 total • Write a review

Showing 71 - 80 of 88 reviews
JV
5 out of 5 stars

Wish I'd invested in these sooner!

Miles is a legend. As a fellow musician, he definitely knows his stuff and I felt in safe hands throughout! The service was so straightforward and easy from start to finish. The 3D ear scanning tech is simply awesome and oh my days, the fit I've ended up with is absolutely perfect. My new in-ear monitors look, sound, and feel incredible. I've been using them pretty much every weekend for the last 4 months and they've literally changed the game. 100% recommended!!!! Thanks again, Miles!

Date of experience: November 24, 2022

M
5 out of 5 stars

Awesome service

Awesome service, from an initial chat as I had no clue about what I needed, to coming to me to demo some units and create the mould, Miles was awesome to work with. Solid and friendly advice meant I got the right pair of iems for what I need, without breaking the bank. My iems have been used heavily for most of the busy gigging season and my hearing and performance is so much better for it, thank dude!

Date of experience: November 23, 2022

AH
5 out of 5 stars

Incredible experience, 100% recommend!

Incredible experience! DCA is a great company with excellent knowledge of the market and products that they offer. Always on hand to answer questions, give fair and honest advice and in no way pushy. The cutting edge tech they use and relationship they have with suppliers is awesome. The product I ended up with is exactly what I was after and within budget, my IEM's fit and sound incredible. Massive thanks to an awesome company

Date of experience: October 31, 2022

TP
5 out of 5 stars

Strongly Recommend. Great service

Really well run company. Great consultation and fitting service. Very well informed about all things monitoring and the final product I received was to an excellent standard. Can recommend highly enough.

Date of experience: October 25, 2022

TD
5 out of 5 stars

Great company

Great company - very knowledgable, good pricing structure and very helpful - would definitely recommend!!!

Date of experience: October 17, 2022

TJ
5 out of 5 stars

Why didn’t I invest sooner?!

Top class service from the beginning. Miles was fantastic and was only interested in educating on the products available and what would be best suited for the criteria we provided. The tech he uses in order to obtain the ear imprints was so much more appealing than the traditional way of “foam in the ear”. I felt comfortable on both occasions (had to come back after a ear syringe). I opted for some amazing 64 audio IEMs and a nice touch from Miles was posting them out next day so they would be ready for the gigs that weekend. Miles is your man if custom IEM’s is what you are after. Huge range of products available and you never feel like you are being sold to. Can’t recommend Dakin Custom Audio enough.

Date of experience: September 25, 2022

CX
5 out of 5 stars

Excellent process from start to finish

Excellent process from start to finish. Miles is super knowledgeable, and gives really detailed and cogent answers to all your questions about IEMS. He only works with quality IEM providers, and is very effective and efficient. I loved working with a working musician who really understands fellow musicians and what's best for our ears. You're working with someone who is in the game, rather than someone that has the knowledge but not the practical application of being a musician. The 3D scan was fab and simple. And as i've always believed, simplicity is usually the best way forward. I wanted endgame IEMS and Got some A18t's from 64 audio for home studio, live, live streaming and mixing. Super grateful to Miles @ Dakin Custom Audio, & 64 Audio. Would really recommend his services to every musician!!

Date of experience: September 12, 2022

cp
5 out of 5 stars

GAME CHANGER!

I just wanted to give a massive shoutout to Dakin Custom Audio because they went above and beyond to make sure my custom 64 Audio In-Ear Monitors were ready for tour! 🤘 From prioritising the build to meeting me en route to our first show it’s been an incredible experience from start to finish. Fellow musicians if you thinking about upgrading your gear then Dakin Custom Audio is the worlds first independent 3D impression specialist and is far better than the old mould methods! Thanks again guys! 🖤🔥

Date of experience: September 8, 2022

AA
5 out of 5 stars

Truly blown away by the difference these make.

I’m writing this after gigging with my custom in ears for the first time last night and am frankly blown away. It’s mad to think I went all these years without them! Just the overall clarity and balance in my ears and how good the fit is. Thanks to DCA for going above and beyond to make sure I had every question answered and every type of in ears tried out to make sure I get what is most suitable for me. No push to get the most expensive thing, no ‘hurry up and give me your money’, just genuine people, passionate about what they do.

Date of experience: September 4, 2022

JG
5 out of 5 stars

Miles at DCA provides an excellent…

Miles at DCA provides an excellent service. He has a wide variety of products for consideration and has extensive knowledge on each one of the products. Very considerate during the 3D scan procedure.

Date of experience: August 22, 2022

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