Dakin Custom Audio is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
I would recommend Miles at DCA to anyone. He was incredibly helpful every step of the way when choosing my in-ears. The demo experience was excellent, he travelled to Bristol and guided me through many options with his expertise and passion. Top service all round and he really cares!
I had a great experience with Miles at Custom Audio Earplugs. Miles was incredibly helpful throughout the process, ensuring I got exactly what I needed. Highly recommend!
Amazing service from Miles! He was super helpful from the very beginning in listening to my needs and talking me through the different models of monitors available. Allowed me to listen to each model and make my own choice whilst offering advice on what each model offers! Super easy ordering process and awesome service to keep me up to date with my order! 100% would recommend DCA for any in-ear monitoring and hearing protection!
A great customer experience with DCA from the personalised demonstrations, right through to delivery of my IEMs and I'm confident this level of service and support will continue throughout my use of the product. Miles took the time to understand my specific circumstances that were more than just live performance and advised in a way that made me feel very confident in my decision. I will not hesitate in recommending DCA to every musician and engineer that I know! I'm a customer for life, 100%.
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Miles from DCA was incredibly helpful, being happy to answer all my questions and was very informative. When Miles came to scan our ears (a far more swift and comfortable process than traditional molds) we were also able to try demo units to help choose which IEMs we would like and ask questions we had about the products or processes. I now have my IEMs and they fit fantastically and sound great!
Date of experience: July 29, 2022
Awesome service from start to finish. Tried loads of options and spent time with Miles critical listening with no pressure at all. Just received my finished iems and they fit perfectly and sound great. Thanks again!
Date of experience: July 28, 2022
Excellent service from a very friendly and knowledgeable team. As a working musician firstly, I highly recommend turning to IEMs for on stage monitoring (I have resisted for years but have seen the light. Lol) and secondly, for getting set up and sorted with IEMs using Dakin Custom Audio must be the best way to go about it. I had very little experience with IEMs. Makes, models, how high up the range would suit my requirements etc… but DCA spent time using demo sets to highlight each model and offer invaluable advice. I tested the demo sets, had my ears 3D scanned, picked the IEMs for me following their advice and received within 4 weeks - I didn’t even need to leave my house with their door to door service. The time they put into me getting the right product meant I hit the ground running and have now got the best on stage monitoring I’ve had - I’m approx 30 gigs in with my new IEMs up to writing this review, my bass player has since used DCA and ordered his IEMs and the singer is getting ready to get set up with DCA as well. Thanks DCA
Date of experience: July 25, 2022
Quick and easy process. 100% would recommend to anyone looking to get some moulds. I have had moulds done before by other companies but this is by far the least intrusive and easiest way I have ever had them done. Everything went smoothly and the end product came out great!
Date of experience: June 23, 2022
US
Custom in-ears is an important investment and Miles from DCA came to one of my rehearsal and I was able to try different products. As a musician himself, he knows exactly what I needed and was able to recommend and advise on the best product for me. After a month of playing every weekend with my ACS custom, I'm very pleased with the clarity and comfort. I can't recommend DCA highly enough. Very professional, reachable and friendly.
Date of experience: June 22, 2022
Miles from DCA has been nothing but amazing for me and the band. He traveled 2 hours to come and 3D scan our ears and then went out his way to get all our IEM’s made and sent to us without us having to lift a finger. Thanks miles! 10/10
Date of experience: June 15, 2022
I recently decided to get some custom IEMs made, as I use in ears with my band but the ones that I had weren't giving me enough hearing protection. I googled about and found Miles at DCA through Instagram. He was local (Birmingham based), competitively priced and I was interested in his ear scanning approach, which sounded more preferable than traditional foam moulding. I got in contact and Miles couldn't have been more helpful. He was came to me, which was convenient, he is very knowledgeable and really took the time during the initial consultation/ear scanning appointment to make sure I knew which IEMs would suit me best, and overall he is a really friendly guy. His scanning process is quick, non invasive, and painless and my IEMs fit like a glove. Easy 10/10, I will definitely be going back to DCA in the future for any IEM related purchases.
Date of experience: May 21, 2022