Review summary

CSM Property Management Ltd has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

CM

Christopher McCartney

1 out of 5 stars
ICE COLD

A lot of the fake reviews pertaining to CSM can be easily countered by the experience of the residents of Woodlands Manor apartments in Belfast. These people had CSM as their property management company. CSM turned their gas supply off for a year or more and decided to do little or nothing in getting it back up and running in a timely manner. These poor people had to go to leisure centres to have hot showers and could not even heat their apartments/homes during an icy cold winter. The cold kills, CSM did not care one jot for the welfare of these people CSM only cared about taking their money.

R

Rok

1 out of 5 stars
Terrible service ..

Terrible service ... I've been trying to resolve many issues (which our block of apartments experiencing) with them. Unfortunately the matters/issues haven't been resolved from beginning of November 2024 (now is may 2025). They very rarely respond to emails (sometimes after a month or longer) or if they respond, the answers are not to questions/issues mentioned in the emails;

M

Maisie

5 out of 5 stars
Regular updates about property…

Regular updates about property maintenance. Good communication.

SB

Samuel Barker

5 out of 5 stars
CSM has been managing our buy-to-let…

CSM has been managing our buy-to-let property for nearly two years. Their tenant finding service is thorough, and they conduct comprehensive reference checks. Regular property inspections give peace of mind, and their maintenance contractors do quality work. The monthly statements make tax time much easier.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

155 total • Write a review

Showing 81 - 90 of 151 reviews
O

O

US

5 out of 5 stars

Excellent service

Excellent service. We had a leak and Lee had it sorted out in a matter of hours. Top service 10/10

Date of experience: November 29, 2023

MD
5 out of 5 stars

Prompt and reliable

We had an electrical fault resolved late on a Sunday night only a short time after ringing the 24hour call out service. A friendly and reliable service

Date of experience: November 28, 2023

AM
5 out of 5 stars

As a Director I feel reassured that CSM…

As a Director I feel reassured that CSM has a very detailed health and safety regime in place. It ensures that everything that needs to get checked does get checked in a timely fashion.

Date of experience: November 27, 2023

MD
5 out of 5 stars

Super professional and dependable.

Super professional and dependable outfit. Never had to wait more than an hour for a call back, and in emergencies, they're calm and efficient. They just feel like a safe pair of hands, which is getting rare these days. Happy to recommend Lisa and her team to anyone.

Date of experience: November 27, 2023

TB
5 out of 5 stars

We have a very difficult resident in…

We have a very difficult resident in our development. CSM have tackled the issue head on and resolved some difficult situations.

Date of experience: November 26, 2023

TB
5 out of 5 stars

I've used two or three Block Management…

I've used two or three Block Management Companies and CSM are by far the best in my opinion. There level of professionalism is street ahead.

Date of experience: November 25, 2023

RY
5 out of 5 stars

I love the convenience of paying by…

I love the convenience of paying by Direct Debit. The portal enables me to see where I am with payments and is really useful.

Date of experience: November 24, 2023

GD
5 out of 5 stars

I have always found David to be polite…

I have always found David to be polite in his approach. Very reliable.

Date of experience: November 22, 2023

PC
5 out of 5 stars

I was selling my house and had and…

I was selling my house and had and needed to get some documents from CSM. Tanya was really efficient.

Date of experience: November 21, 2023

Th
5 out of 5 stars

Jean was very patient with me and was…

Jean was very patient with me and was able to organize a payment pan for me.

Date of experience: November 20, 2023

Previous1•••8910•••16Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.