Review summary

Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

LL
Excellent service given today by Jose…

Excellent service given today by Jose Wilson. Thanks for a goid customer services.

Great service! Thanks Joy!

We booked our flights to India using Crystal Travel. The customer service was great in accommodating our request to keep our tickets within budget. Thanks Joy Wilson for all your help!

They didn't honour the price advertised

The agents were very helpful, however they didn't honour the price they advertised and rang us back after we booked the flight on line to say that the flight would cost us significantly more, so we cancelled the booking.

MC
My experience with Crystal travel has…

My experience with Crystal travel has been brilliant. The agent I have been talking to is Carolina Diaz, she has been extremely helpful & patient with me.

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All reviews

999 total • Write a review

Showing 971 - 980 of 995 reviews
SK
5 out of 5 stars

I like the environment and the service…

I like the environment and the service provided by frank he is polite and the way he give service is very good.

Date of experience: February 27, 2025

RF
5 out of 5 stars

Good Services thanks

Good Services thanks

Date of experience: February 27, 2025

mp
5 out of 5 stars

I have great experience for my booking…

I have great experience for my booking ticket and payments specially Alfred who helped me complete my booking. Thank you and would recommend to othere customer to their service.

Date of experience: February 27, 2025

4 out of 5 stars

A travel agent named Freya was so…

A travel agent named Freya was so accommodating in helping and sorting out our E-ticket.

Date of experience: February 27, 2025

JT
4 out of 5 stars

I'm happy with the phone call very…

I'm happy with the phone call very helpful & gives me options of what I'm looking for & very happy with the baggage allowance offered but it's ashamed that I'm not flying at the same airport which is a bit inconvenience.

Date of experience: February 27, 2025

L
5 out of 5 stars

Thank you Annie for helping me to…

Thank you Annie for helping me to booked in Crystal Travel❤️you are very friendly and very helpful.I hope you have more success in your career. Regards, Lovely

Date of experience: February 27, 2025

TS
5 out of 5 stars

Excellent service

Excellent service, highly recommended 👍👍👍 Stella and Joy was so helpful with the booking so easily.

Date of experience: February 27, 2025

MA
5 out of 5 stars

Christy from Crystal travel highly recommended

Christy was very patient and helpful in changing my tickets to a later date . I would highly recommend her x

Date of experience: February 26, 2025

DT
5 out of 5 stars

Claire Harp is the best!!!

Claire Harp is one of the best sales person that I have encountered in my fifty years of travel history. She had the patience to deal with my choices of departure and arrival times. She comes across as a very polite and courteous person. I will definitely go back to her for our next trip.

Date of experience: February 26, 2025

AS
5 out of 5 stars

Stella Stevens answered my questions in a positive manner

Stella Stevens answered my questions and provided me with the help I required with clear answers in a friendly manner. Well done

Date of experience: February 26, 2025

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