Excellent service given today by Jose…
Excellent service given today by Jose Wilson. Thanks for a goid customer services.
4.8
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great service! Thanks Joy!
We booked our flights to India using Crystal Travel. The customer service was great in accommodating our request to keep our tickets within budget. Thanks Joy Wilson for all your help!
They didn't honour the price advertised
The agents were very helpful, however they didn't honour the price they advertised and rang us back after we booked the flight on line to say that the flight would cost us significantly more, so we cancelled the booking.
My experience with Crystal travel has…
My experience with Crystal travel has been brilliant. The agent I have been talking to is Carolina Diaz, she has been extremely helpful & patient with me.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.crystaltravel.co.uk
All reviews
999 total • Write a review
Showing 941 - 950 of 995 reviews
C
C.WU
US
Friendly and efficient service
I travel long distances frequently. Altho I didn’t see Crystal travel having as many reviews as other travel agencies, their charges of airfares seemed most reasonable. Amy Tanwar was prompt in sending me the E tickets and later to inform me of some minor scheduled changes. When I realised that I had booked the tickets under the wrong surname ie my married name instead of my maiden name as on the passport, I was immensely worried. An expensive mistake but Carolina Diaz was reassuring and had the name change soon sorted. Thank you girls for all the help you have given me.
Date of experience: February 28, 2025
AO
John Morris is very kind and helpful.
John Morris is very kind and helpful. Thanks for your help
Date of experience: February 28, 2025
XA
Claire was amazing with helping me book…
Claire was amazing with helping me book my flights to Japan. She was so friendly, warm and helpful and got me the best deal with my many requirements! Thank you so much, I will be booking any flights going forward with her :)
Date of experience: February 28, 2025
JB
Truly 10/10 amazing service by John Morris
John Morris gave us and my family an exceptional and amazing service. He went far and beyond to accommodate the perfect flight for my mother which helped a lot. So Thank you John Morrris
Date of experience: February 28, 2025
AA
Gary at Crystal travel was very helpful…
Gary at Crystal travel was very helpful and tried to get me the best connection for my multi city flight to ISA and Antigua. Thank you 🙏
Date of experience: February 28, 2025
SD
Great to talk to jack
Great to talk to jack, h e made every thing look so easy , great service
Date of experience: February 28, 2025
ss
Great deal with great support from Jack
Jack helped us planning our trip for india, thanks for the good deal crystal travel! Jack is a fantastic resource and a great asset for your company
Date of experience: February 28, 2025
MY
Great experience 100%
Rebecca was great from start to finish. Received phone call during booking and another once booking confirmed. Will 100% use this service again.
Date of experience: February 28, 2025
AB
Ronald helped us to book the flight to…
Ronald helped us to book the flight to Dubai
Date of experience: February 28, 2025
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