Review summary

Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

LL
Excellent service given today by Jose…

Excellent service given today by Jose Wilson. Thanks for a goid customer services.

Great service! Thanks Joy!

We booked our flights to India using Crystal Travel. The customer service was great in accommodating our request to keep our tickets within budget. Thanks Joy Wilson for all your help!

They didn't honour the price advertised

The agents were very helpful, however they didn't honour the price they advertised and rang us back after we booked the flight on line to say that the flight would cost us significantly more, so we cancelled the booking.

MC
My experience with Crystal travel has…

My experience with Crystal travel has been brilliant. The agent I have been talking to is Carolina Diaz, she has been extremely helpful & patient with me.

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All reviews

999 total • Write a review

Showing 911 - 920 of 995 reviews
A
5 out of 5 stars

Good experience

The travel agent l spoke with was Sergio,he was very good in explaining everything to me that l needed to know before making decision which was very helpful to me.He was very patient with me and professional.

Date of experience: March 4, 2025

c
5 out of 5 stars

Aron did great job I will come back…

Aron did great job I will come back again

Date of experience: March 4, 2025

OI
5 out of 5 stars

Jia is such an amazing staff.

Jia is such an amazing staff.. very supportive and understanding. She a great addition to the team. Her support and commitment is mind blowing. great job.

Date of experience: March 4, 2025

c
5 out of 5 stars

Yes his good with customer

Yes his good with customer

Date of experience: March 4, 2025

Hk
5 out of 5 stars

Spoke to James smith he was really…

Spoke to James smith he was really helpful and soft speaking …..he did help me to book my tickets for India

Date of experience: March 3, 2025

ML
5 out of 5 stars

Freya

Freya, absolutely amazing got me out of a jam with my on line checkin, called me back when she said she would, lovely lady wouldn't book anywhere else only Crystal Travel 5 star⭐️⭐️⭐️⭐️⭐️

Date of experience: March 3, 2025

AS
5 out of 5 stars

Brilliant service

Arbaz is very helpful, he helped to upgrade our flight ticket.

Date of experience: March 3, 2025

c
5 out of 5 stars

Crystal travel is great for book tickets

Crystal travel is great for book tickets

Date of experience: March 3, 2025

AZ
5 out of 5 stars

James has been very helpful in helping…

James has been very helpful in helping me get the best deal for my flight booking.He gave me time to check on the flight details.

Date of experience: March 2, 2025

VF
5 out of 5 stars

It was really an awesome experience…

It was really an awesome experience with crystal travel. It was my first time booking with them and Ronald gave me the best deal and the best service, he was really attentive to all the details i told him. Really very happy booking with them. Looking forward to do business with crystal travel again.

Date of experience: March 2, 2025

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