Review summary

Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

LL

Lady Lolz

5 out of 5 stars
Excellent service given today by Jose…

Excellent service given today by Jose Wilson. Thanks for a goid customer services.

AG

Amandeep Gill

5 out of 5 stars
Great service! Thanks Joy!

We booked our flights to India using Crystal Travel. The customer service was great in accommodating our request to keep our tickets within budget. Thanks Joy Wilson for all your help!

KM

Kerry Marson

2 out of 5 stars
They didn't honour the price advertised

The agents were very helpful, however they didn't honour the price they advertised and rang us back after we booked the flight on line to say that the flight would cost us significantly more, so we cancelled the booking.

MC

Mrs Cox

5 out of 5 stars
My experience with Crystal travel has…

My experience with Crystal travel has been brilliant. The agent I have been talking to is Carolina Diaz, she has been extremely helpful & patient with me.

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All reviews

999 total • Write a review

Showing 81 - 90 of 995 reviews
AP
5 out of 5 stars

Well done to Sergio Gomez and thank you…

Well done to Sergio Gomez and thank you very much for helping me

Date of experience: July 5, 2025

MB
5 out of 5 stars

Aron Smith Extremely helpful and will…

Aron Smith Extremely helpful and will book all my flights with him. Top service!

Date of experience: July 5, 2025

MK
5 out of 5 stars

We are happy to book with Crystal…Excellent.

We are happy to book with Crystal travel very efficient and helpful and made life easy.

Date of experience: July 5, 2025

PT
5 out of 5 stars

Thank you Freya

Thank you very, very much Freya of crystal travel. Your patience and calming professional manner was truly appreciated. Regards pault

Date of experience: July 4, 2025

K
5 out of 5 stars

Excellent customer service

Second time I used the services of Crystal travel. James Smith was very patient with my never ending questions. James also made some very good suggestions. Am vdry happy with the booking and the service. Thank you James

Date of experience: July 4, 2025

Es
5 out of 5 stars

Very excellent customer service.best

Very excellent customer service.best

Date of experience: July 4, 2025

CF
5 out of 5 stars

Excellent Customer Service.

I truly appreciate your communication skills, Carolina Diaz. You're so down-to-earth, and I’m amazed by how responsive and efficient you are! I really encourage anyone to reach out to Carolina Diaz — you'll receive wonderful assistance!

Date of experience: July 4, 2025

BS
5 out of 5 stars

Christy has been very helpful sorting…

Christy has been very helpful sorting out the issue in my ticket! Thank you so much. Great service 👏

Date of experience: July 4, 2025

SI
5 out of 5 stars

Excellent quick service and deals from…

Excellent quick service and deals from Ronald for me and my friend ,thanks 😀 👍

Date of experience: July 4, 2025

Jp
5 out of 5 stars

Alfred Shaw of Crsytal travel is very…

Alfred Shaw of Crsytal travel is very helpful, knowledgable, friendly and Professional. He was able to assist me with my query with regards to my upcoming flights.

Date of experience: July 4, 2025

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