Excellent service given today by Jose…
Excellent service given today by Jose Wilson. Thanks for a goid customer services.
4.8
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great service! Thanks Joy!
We booked our flights to India using Crystal Travel. The customer service was great in accommodating our request to keep our tickets within budget. Thanks Joy Wilson for all your help!
They didn't honour the price advertised
The agents were very helpful, however they didn't honour the price they advertised and rang us back after we booked the flight on line to say that the flight would cost us significantly more, so we cancelled the booking.
My experience with Crystal travel has…
My experience with Crystal travel has been brilliant. The agent I have been talking to is Carolina Diaz, she has been extremely helpful & patient with me.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.crystaltravel.co.uk
All reviews
999 total • Write a review
Showing 21 - 30 of 995 reviews
MB
Great customer service
Dealt with Christy to change our flights and Christy was extremely helpful and professional. Would use Crystal Travel again
Date of experience: July 15, 2025
cs
Excellent service from Ricci who was…
Excellent service from Ricci who was patient as we were trying to book from Ireland/ England for flight to be compatible.
Date of experience: July 15, 2025
Sd
Alfred is very informative
Alfred is very informative, kind and spend time in listening and solving queries in its best way. Much appreciated and keep the good work going....
Date of experience: July 15, 2025
VK
Jerry Wilson - Great Travel Agent
Jerry Wilson as he has done since I started using this agency was very professional and went the extra mile to ensure I received a wonderful service. I couldn't recommend Crystal Travel more highly. Always a great and honest service.
Date of experience: July 15, 2025
MS
I spoke with Carolina today was very…
I spoke with Carolina today was very helpful and kind in answering my query for my booked flights.
Date of experience: July 15, 2025
LM
Joy Wilson is very friendly and…
Joy Wilson is very friendly and accomodating and very helpful in all my inquiries. I have always recommend Crystal Travel
Date of experience: July 15, 2025
DM
Excellent customer support
Excellent customer support , care and service. Well informed, competent and delivered as promised. Thank you
Date of experience: July 15, 2025
A
Aileen
US
Aileen
Aileen James ( Smith) has been so helpful and sympathetic. He has been so patiently rebooking my tickets. I loss my husband very recently and I can’t thank him enough for making it easier to sort out my kids flights. He is an asset to to your company.
Date of experience: July 14, 2025
SG
I have been using Crytal travel for…
I have been using Crytal travel for American flights for a few years. Aron is always very helpful and accommodating. Thank you
Date of experience: July 14, 2025
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