Excellent service given today by Jose…
Excellent service given today by Jose Wilson. Thanks for a goid customer services.
4.8
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great service! Thanks Joy!
We booked our flights to India using Crystal Travel. The customer service was great in accommodating our request to keep our tickets within budget. Thanks Joy Wilson for all your help!
They didn't honour the price advertised
The agents were very helpful, however they didn't honour the price they advertised and rang us back after we booked the flight on line to say that the flight would cost us significantly more, so we cancelled the booking.
My experience with Crystal travel has…
My experience with Crystal travel has been brilliant. The agent I have been talking to is Carolina Diaz, she has been extremely helpful & patient with me.
Company details
Information provided by various external sources
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Contact info
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Website
www.crystaltravel.co.uk
All reviews
999 total • Write a review
Showing 11 - 20 of 995 reviews
ML
Aron provided excellent customer…
Aron provided excellent customer services yet again.
Date of experience: July 16, 2025
LF
Trustful Travel Agency
Since I used Crystal Travel 3 years ago for airfares ,I became their regular customer online. I travel to Philippines once a year since I retired and the longer i stay with them the more I get extra on best seat ,layover period and added baggage weight for the same price.Thanks to Stella Steven for the patient service online.
Date of experience: July 16, 2025
AM
Sandy
Very professional and polite over the phone. Guided me over the phone without being pushy. Thank you Sandy.
Date of experience: July 16, 2025
SL
A big thank you to Ronnie for looking…
A big thank you to Ronnie for looking out for me and having an easy transaction.
Date of experience: July 15, 2025
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