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Cruise Fashion has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service.
I made an online purchased but realised that I didn't change my delivery address as I have shifted to a new place. tried sending emails to you but till now no reply and u guys shipped my items to the wrong address instead of making ammendment to send to the right address provided in the email. Unresponsive.
I ordered this for next day delivery and paid £12:00 for this. But your courier let you down, well done DPD. So you really need to be sorting this with them. Thankfully your customer service was most helpful and refunded my delivery payment. But I isn’t get the service I was expecting.
Excellent service
Best deals; no one can compare in terms of price.
No description available yet.
Website
www.cruisefashion.com101 total • Write a review
Delivered parcels are not updated in the online profile. Also reference numbers are not recognised when attempting to conduct a return.
Date of experience: January 31, 2025
Great products and quick delivery.
Date of experience: January 31, 2025
Amazing service, item and price, I love Cruise Fashion.
Date of experience: January 30, 2025
Clothes good value for money…… still don’t think if clothes over £100 etc you should be paying delivery fee, or at at least an incentive like other clothing companies £15 payment for 1 years delivery.
Date of experience: January 29, 2025
Website gave very little information of the clothing. Customer service gave no help or interest when contacted. Packaging was shocking and clothing arrived in a crushed state.
Date of experience: January 26, 2025
The delivery was so quick I missed it. Super efficient and product as described.
Date of experience: January 23, 2025
