Review summary

Cruise Fashion has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

Unresponsive customer service

I made an online purchased but realised that I didn't change my delivery address as I have shifted to a new place. tried sending emails to you but till now no reply and u guys shipped my items to the wrong address instead of making ammendment to send to the right address provided in the email. Unresponsive.

DD
I ordered this for next day delivery…

I ordered this for next day delivery and paid £12:00 for this. But your courier let you down, well done DPD. So you really need to be sorting this with them. Thankfully your customer service was most helpful and refunded my delivery payment. But I isn’t get the service I was expecting.

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All reviews

101 total • Write a review

Showing 91 - 97 of 97 reviews
S
5 out of 5 stars

Trustworthy company to order from.

I had never heard of Cruise Fashion before so was a bit dubious ordering, but after looking into them I decided to give them a try. Mr order arrived very promptly and is just as described. They were also the cheapest company fir the product at the time of ordering. The only downside is the cost of delivery; but worth paying if you still save money on the product.

Date of experience: January 20, 2025

MH
5 out of 5 stars

Outstanding choice

Outstanding choice

Date of experience: January 15, 2025

MD
1 out of 5 stars

Waiting …

Trying to send a message to customer support is so hard seems like just going around in circles

Date of experience: January 13, 2025

J
1 out of 5 stars

Sent me the wrong size trail running…

Sent me the wrong size trail running shoes, you have to pay to return them.

Date of experience: January 12, 2025

C
5 out of 5 stars

5 Star Cruise!

Great choice online and picked up some really nice items in the sale. All fit perfectly. Delivery was next day and easy to track on DPD app with updates sent. Box arrived , everything inside and packed well. Great service all round.

Date of experience: January 11, 2025

JD
5 out of 5 stars

Very good

Was delivered on time

Date of experience: January 11, 2025

SV
5 out of 5 stars

Good barghain good q all The best

Good barghain good q all The best

Date of experience: January 11, 2025

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