Review summary

Cruise Fashion has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

Unresponsive customer service

I made an online purchased but realised that I didn't change my delivery address as I have shifted to a new place. tried sending emails to you but till now no reply and u guys shipped my items to the wrong address instead of making ammendment to send to the right address provided in the email. Unresponsive.

DD
I ordered this for next day delivery…

I ordered this for next day delivery and paid £12:00 for this. But your courier let you down, well done DPD. So you really need to be sorting this with them. Thankfully your customer service was most helpful and refunded my delivery payment. But I isn’t get the service I was expecting.

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All reviews

101 total • Write a review

Showing 1 - 10 of 97 reviews
A
5 out of 5 stars

Good price

Good price Variety of items

Date of experience: June 21, 2025

C
1 out of 5 stars

Deceptive and misleading online experience

Deceptive and misleading, with discount codes sent with the apparent intention to entice under false pretences. Absolutely disgusted at this as well as the “customer service” I received. Will take my business elsewhere.

Date of experience: June 19, 2025

B

BH

US

5 out of 5 stars

Great

Great product and price, fast delivery

Date of experience: June 16, 2025

SY
5 out of 5 stars

My husband loves his trainers he says…

My husband loves his trainers he says that they look great and are comfortable

Date of experience: June 15, 2025

SD
1 out of 5 stars

Paid for next day delivery but package…

Paid for next day delivery but package was delayed.

Date of experience: June 13, 2025

n
4 out of 5 stars

Great

Excellent service but delivery was a day late

Date of experience: June 9, 2025

WK
5 out of 5 stars

Excellent as always 👍👍👍

Excellent as always 👍👍👍

Date of experience: June 8, 2025

CH
5 out of 5 stars

Great price on NMD S1 trainers and…

Great price on NMD S1 trainers and delivered to NI super fast

Date of experience: June 6, 2025

SS
1 out of 5 stars

Clothes are the best and all ways good…

Clothes are the best and all ways good prices

Date of experience: June 5, 2025

JC
5 out of 5 stars

Thumbs up

Incredible speedy service. Great prices. Very positive experience.

Date of experience: June 4, 2025

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