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Cruise Fashion has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service.
I made an online purchased but realised that I didn't change my delivery address as I have shifted to a new place. tried sending emails to you but till now no reply and u guys shipped my items to the wrong address instead of making ammendment to send to the right address provided in the email. Unresponsive.
I ordered this for next day delivery and paid £12:00 for this. But your courier let you down, well done DPD. So you really need to be sorting this with them. Thankfully your customer service was most helpful and refunded my delivery payment. But I isn’t get the service I was expecting.
Excellent service
Best deals; no one can compare in terms of price.
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Website
www.cruisefashion.com101 total • Write a review
My item was sent out in quick time. I changed delivery with DPD to a drop off location as I always do. It was supposed to be here 29th may. Then 30th may. Then 31st may. Now DPD have it held in Newcastle depot with no signs of an update. (Edit) Just found out my order has been lost by DPD. Maybe time to use a different courier service
Date of experience: June 4, 2025
Order for a specific date, but delivery is late & still pending.
Date of experience: June 3, 2025
Fast and friendly delivery. Good price.
Date of experience: June 1, 2025
Deliverly late paid for next day delivery
Date of experience: June 1, 2025
I paid for next day delivery £11.99 and my delivery has now been delayed. Really disappointed.
Date of experience: May 24, 2025
Paid 110£ for a necklace,the silver wore off in no time and they refused to repair or replace, over priced junk
Date of experience: May 24, 2025
I was supposed to pay in 3 payments with Klarna of 132.00 x3 times plus £6?something post n packing. But instead you too the whole £396? Instead. That is only my complaint.
Date of experience: May 23, 2025
