Review summary

Cruise1st is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

DR
Easy but thorough process

Easy but thorough process. I called and was quickly put through to an agent. The whole process was explained to me as we went along and I always felt at my ease. I will definitely be using cruise1st again to book my next cruise. They were also the cheapest amongst several cruise agents that I could find

R
Overall great but did not realise that…

Overall great but did not realise that there would be so many children on board. Seating in the lounge area could do with more.

The person I booked the cruise with was…

The person I booked the cruise with was a great help and gave me good advise

KR
Very helpful

Although we knew what we wanted, Victoria took the time to ensure we understood exactly what was included on the cruise.

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All reviews

1,000 total • Write a review

Showing 951 - 960 of 996 reviews
TW
5 out of 5 stars

Mary made the whole process of booking…

Mary made the whole process of booking our stay and cruise seamless. Mary’s knowledge of New York and the hotels helped us enormously and our decision to extend our New York stay subsequent to our original booking was dealt with quickly. Thanks Mary and Cruse1st.

Date of experience: May 5, 2023

JG
5 out of 5 stars

Brilliant

Brilliant, friendly service got sorted without any problems ,very happy with cruise first once again.

Date of experience: May 5, 2023

CB
5 out of 5 stars

Used cruise 1st on several occasions…

Used cruise 1st on several occasions and have never been let down.

Date of experience: May 5, 2023

MT
4 out of 5 stars

Your cruise consultant ,Mr Terry Smith…

Your cruise consultant ,Mr Terry Smith was particularly efficient and very clear.It was a pleasure to book with him

Date of experience: May 4, 2023

DS
5 out of 5 stars

Very easy to book

Very easy to book. Used Cruise 1st before and you always get great service

Date of experience: May 4, 2023

CH
5 out of 5 stars

Peter Goodwin is excellent and has many…

Peter Goodwin is excellent and has many people enquiring about cruises with him. He's fair he's straight talking and above all really helpful

Date of experience: May 4, 2023

LC
5 out of 5 stars

Excellent experience

Mikey (Kyriakou) was very knowledgeable and personable. He helped with all aspects of planning our trip and answered all queries. Would definitely recommend. Thank you Mikey

Date of experience: May 4, 2023

MM
1 out of 5 stars

Poor customer service

Poor customer service

Date of experience: May 3, 2023

TW
5 out of 5 stars

Good customer service

Clear, concise & thorough information given. Helpful, friendly approach by operator. Competitive price.

Date of experience: May 2, 2023

VL
5 out of 5 stars

14 DAY CANADIAN ROCKY AND ALASKA CRUISE

Your representative James was excellent , he put me at ease and answered all my queries and assured me that this was the perfect holiday for my husband and I.

Date of experience: May 2, 2023

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