Cruise1st is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Easy but thorough process. I called and was quickly put through to an agent. The whole process was explained to me as we went along and I always felt at my ease. I will definitely be using cruise1st again to book my next cruise. They were also the cheapest amongst several cruise agents that I could find
Overall great but did not realise that there would be so many children on board. Seating in the lounge area could do with more.
The person I booked the cruise with was a great help and gave me good advise
Although we knew what we wanted, Victoria took the time to ensure we understood exactly what was included on the cruise.
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Thanks to Kevin in customer services who sorted my problem with R.C.I. with speed and to James who booked me my next cruise at a very competitive price using my future cruise credit of which Kevin had arranged. Altogether great customer service.
Date of experience: April 15, 2023
A very thorough experience that ensured I knew EXACTLY what I was signing up to - very professional James :)
Date of experience: April 14, 2023
We booked with Milly who is so helpful and knowledgeable. Nothing is too much trouble and all Questions answered. Very reasonable, communication excellent.
Date of experience: April 14, 2023
