Cruise1st is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Easy but thorough process. I called and was quickly put through to an agent. The whole process was explained to me as we went along and I always felt at my ease. I will definitely be using cruise1st again to book my next cruise. They were also the cheapest amongst several cruise agents that I could find
Overall great but did not realise that there would be so many children on board. Seating in the lounge area could do with more.
The person I booked the cruise with was a great help and gave me good advise
Although we knew what we wanted, Victoria took the time to ensure we understood exactly what was included on the cruise.
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www.cruise1st.co.uk1,000 total • Write a review
Absolutely brilliant customer service they do everything for you and get you everything you need xx
Date of experience: May 27, 2023
Booking was made very easier.. Staff very polite and helpful
Date of experience: May 27, 2023
Michael Thomas was absolutely superb in helping us book our cruise. His knowledge and expertise really helped us find the right cabin and also general cruising tips and advice. Many thanks to Michael
Date of experience: May 26, 2023
Very helpful efficient and provided sound information would recommend Cruise 1st.
Date of experience: May 25, 2023
My friend and i paid for cruise on the same day, but on separate credit card. I was informed mine had not been paid. It put me through a very worrying time . Fortunate my bank statement came through as proof of payment. I received no apology from company.
Date of experience: May 23, 2023
