Credit Sage is a credit repair company dedicated to assisting everyday Americans in improving their credit scores. By providing personalized consultations, the company helps clients identify and rectify errors on their credit reports, enabling them to take control of their financial futures. Credit Sage aims to empower individuals to achieve their financial goals, whether it’s buying a home, securing a car loan, or enhancing job prospects.
The company serves a diverse clientele, including individuals facing credit challenges who seek to enhance their creditworthiness. Through a straightforward three-step process, Credit Sage offers expert guidance tailored to the unique needs of each customer, ensuring they receive the support necessary to navigate the complexities of credit repair. With a focus on improving credit scores, Credit Sage is committed to helping clients secure better interest rates and improve their overall financial well-being.
Credit Sage receives a mix of feedback from its customers, with many praising the helpfulness and knowledge of its staff. Reviewers frequently express gratitude for the assistance they receive, highlighting specific representatives like Latoya and Robert Coates for their clear explanations and support during stressful times.
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However, a significant portion of reviews raises serious concerns, with claims of the company being a scam and accusations of deceptive practices related to debt collection. Customers report feeling misled about fees and express frustration over difficulties in obtaining refunds. While many appreciate the service and find it beneficial for credit repair, the negative experiences regarding trust and transparency cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
60
100%
● Low
3.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
3.8
12-month avg
3.8
All-time
3.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
3.5
8
Sep 25
3.9
52
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 42 positive reviews
Helpful support40%
17 mentions
Friendly staff12%
5 mentions
Customer service10%
4 mentions
Professionalism10%
4 mentions
“Extremely helpful in a stressful time”
On “Helpful support” · Sep 13, 2025
Top complaintsof 17 negative reviews
Scam71%
12 mentions
Payment issues41%
7 mentions
Refund29%
5 mentions
Cancellation29%
5 mentions
“CREDIT SAGE IS A SCAM THERE ASSOCIATE ACTED AS IF THEY WERE A COLLECTION AGENT TO SETTLE A DEBT”
On “Scam” · Sep 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
Overall rating and review count for this company and similar companies
My rep Kelly Spencer was absolutely amazing very professional, highly informative, and was just a pleasure talking to. Kelly is the best and she is doing an outstanding job helping people. Out of 5 stars she gets 100 in my book. Thankyou kelly!
Buddy Ball has been very informative and helping in resolving issues on my credit report. He has been very understanding of my concerns on the entire process so far.
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Rosanne was very helpful, patient and explained things thoroughly.
She answered all of my questions and supported me during our call with understanding each emailed document.
Cierra was just as patient and soft spoken towards me. Even when I asked her to repeat things over, she kindly walked me through the process and made me feel glad to be in her hands.
Karen is awesome, she explained the options I had, walked me through the whole process. Karen also helped me with other issues I’m having with other accounts,
Thank you
Kuana was extremely patient and helpful in helping me understand the process and the different options. I appreciate her guidance on how to handle my debt the best way. She answered all my questions.
Sierra was so amazing. She made me feel comfortable about something I have been ashamed of. She is giving me a feeling that I can be free of credit card debt. She has been understanding and non judgemental. I trusted her with all of her advice. She has passion about helping people. This is refreshing. Especially, in a day and age when we are told not to trust people over the phone. She is very knowledgeable and professional and friendly. Sierra is an asset to your company. The whole process was a pleasure.
I had Jennifer Strickler help me today and she was awesome! We had a really down to earth conversation and she helped me 100% understand the credit side of things
This place gave me a renewed hope for building back my credit and taking care of debt properly. Disputing scams and figuring out whom I owe what to. I will talk to them first from now on before ever paying off a debt.
Roxanne offered extraordinary service . She was very patient . She thoroughly explained my options to help me dispute the accounts listed. My bank put fraud protection on my card therefore my payment was declined. Roanne treated me with respect and did not talk down to me because of my dept.
Credit Sage is a credit repair company dedicated to assisting everyday Americans in improving their credit scores. By providing personalized consultations, the company helps clients identify and rectify errors on their credit reports, enabling them to take control of their financial futures. Credit Sage aims to empower individuals to achieve their financial goals, whether it’s buying a home, securing a car loan, or enhancing job prospects.
The company serves a diverse clientele, including individuals facing credit challenges who seek to enhance their creditworthiness. Through a straightforward three-step process, Credit Sage offers expert guidance tailored to the unique needs of each customer, ensuring they receive the support necessary to navigate the complexities of credit repair. With a focus on improving credit scores, Credit Sage is committed to helping clients secure better interest rates and improve their overall financial well-being.