Consumer Priority Service is a company that operates in the consumer electronics sector, likely providing support services related to electronic devices and appliances. The business appears to focus on customer service solutions, which may include warranty services, technical support, or repair coordination for consumer electronics products. Based on the name, the company emphasizes prioritized customer care in the electronics service industry.
Consumer Priority Service receives overwhelmingly positive feedback, with many reviewers praising the ease of the registration process for warranties. Customers consistently highlight how quick and simple it is to sign up, noting that it has been the easiest experience they've had in this regard.
Additionally, the quality of products, such as refrigerators and dishwashers, is often mentioned positively, with users reporting satisfaction with their performance. However, some critical themes emerge regarding service issues, particularly with claims and repairs. A few customers express frustration over the requirement to provide video evidence for claims and report incomplete repairs on their appliances. Despite these concerns, the majority of feedback remains highly favorable, reflecting a strong overall sentiment towards the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 5.0 | 47 |
| Jul 25 | 4.5 | 11 |
| Aug 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“This has been the easiest warranty registration process I have ever had”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Consumer Priority Service is #1 of 5 on overall rating in this group.
60 reviews of Consumer Priority Service. Filter by what matters to you.
To get service on my refrigerator they required that I provide a video of not less than 30 seconds and not more than two minutes where I am supposed to display the refrigerators serial number, narrate what repair is needed and discuss what trouble shooting measures I have undertaken or else they would not provide service under my service contract. Are they insane or just greedy.
I opened a claim for my oven/range. There were 4 issues to repair; 3 on the oven on 1 on the range top. I paid the $95 deductible and the repairman came. He repaired 2 issues on the oven, the 3rd he claims was not covered. Ok. The repairman said that he needed to order a part to repair the stove top, asked me to sign for the work completed and left. Heard nothing for 2 weeks. I contacted CYA (the warranty issuer) for a status and was told that the claim has been marked "complete" and if I want the stove top repaired, i need to open a new claim (and thus another $95 copay). In my opinion: Dishonest and Untrustworthy.
Quick answers to the questions people ask most.
We service a wide range of consumer electronics including televisions, audio systems, gaming consoles, smartphones, tablets, laptops, and home appliances. Our certified technicians are trained to work on most major brands and models. Contact us to confirm if we can service your specific device.
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We are closed on Sundays and major holidays. Emergency repair services may be available outside regular hours for an additional fee.
You can reach us by phone, email, or through our website's contact form. Visit our website for the most current contact information and to schedule service appointments online. We typically respond to inquiries within 24 hours during business days.
We offer both in-home service and in-store repairs depending on the type of device and repair needed. Large appliances and televisions are typically serviced in-home, while smaller electronics may need to be brought to our service center. We'll discuss the best option when you schedule your appointment.
All repairs come with a standard 90-day warranty on parts and labor. If the same issue occurs within the warranty period, we will fix it at no additional charge. Warranty terms may vary for certain types of repairs or refurbished parts.
Repair costs vary depending on the device, issue complexity, and parts needed. We provide free diagnostic evaluations and will give you a detailed estimate before beginning any work. There is no charge if you decide not to proceed with the repair after receiving the estimate.
Most repairs are completed within 3-5 business days, though complex issues or hard-to-find parts may take longer. We'll provide an estimated completion time when you drop off your device. Rush service is available for an additional fee if you need your device back sooner.
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We prioritize using original manufacturer parts whenever possible to ensure quality and compatibility. When OEM parts are unavailable or cost-prohibitive, we use high-quality compatible parts and will inform you of this option. All replacement parts are covered under our repair warranty.
Please back up any important data and remove personal information from your device before service. For phones and tablets, disable security locks and sign out of accounts. We recommend removing any cases, screen protectors, or accessories unless they're related to the problem.
Consumer Priority Service is a company that operates in the consumer electronics sector, likely providing support services related to electronic devices and appliances. The business appears to focus on customer service solutions, which may include warranty services, technical support, or repair coordination for consumer electronics products. Based on the name, the company emphasizes prioritized customer care in the electronics service industry.
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