Consumer Priority Service
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Never completed the work
I opened a claim for my oven/range. There were 4 issues to repair; 3 on the oven on 1 on the range top. I paid the $95 deductible and the repairman came. He repaired 2 issues on the oven, the 3rd he claims was not covered. Ok. The repairman said that he needed to order a part to repair the stove top, asked me to sign for the work completed and left. Heard nothing for 2 weeks. I contacted CYA (the warranty issuer) for a status and was told that the claim has been marked "complete" and if I want the stove top repaired, i need to open a new claim (and thus another $95 copay). In my opinion: Dishonest and Untrustworthy.