Very helpful person on the telephone.
Very helpful person on the telephone.

Coverwise is a travel insurance provider based in the UK, specializing in comprehensive annual and single-trip travel insurance products. The company offers a range of policies that cater to various travel needs, including options for individuals, families, and those with pre-existing medical conditions. Coverwise aims to provide competitive pricing, with policies starting from as low as £5.45 for single trips and £10.20 for annual multi-trip coverage. Targeting travelers both within Europe and globally, Coverwise offers policies that are underwritten by Inter Partner Assistance S.A., a member of the AXA Group. Customers can easily manage their policies online, allowing for convenient updates and access to essential documents. The company also includes a medical consultation service with all travel policies, enhancing the support provided to its users. Coverwise is committed to delivering value and peace of mind for its customers while traveling.
Reviewers consistently praise Coverwise for its easy-to-navigate services and helpful staff. Many customers highlight the competitive pricing, noting that the insurance is often cheaper than comparison sites while still providing excellent coverage.
The agents are described as courteous and thorough, with several people mentioning their willingness to assist with inquiries about travel insurance specifics. However, a few reviews express frustration regarding delays, indicating that some customers experienced longer wait times for responses or processing. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with users appreciating the peace of mind that comes from reliable coverage. Overall, Coverwise is recognized for its strong customer service and value for money.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Simple and easy to complete”
“absolute joke of a company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
Bottom line: Coverwise is #5 of 5 on overall rating in this group. On value, Travel Insurance Saver scores higher (4.9 vs 4.6).
60 reviews of Coverwise. Filter by what matters to you.
Very helpful person on the telephone.
Very impressed with the service - thanks, Becky - and excellent value for money. Will definitely use again.
absolute joke of a company. no one will deal with them. try to make a claim and they make it impossible. dont waste your money with these. pay a little extra with someone else
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Very knowledgeable and professional agent. Quick and easy.
Getting the right travel insurance is important and speaking with people who know and understand your travel needs helps get you the right cover, at the right price in an easy to understand travel policy, friendly efficient customer service and good knowledge of the terms and conditions making it clear to know your covered and then getting the paperwork done and making it easy to pay and set up your policy accordingly was the reasons i chose cover wise and I’d recommend them to.
Do not use this insurance company or their underwriter AXA. I have used this company for a couple of years without claiming until this year. I was due to go on holiday in July this year but was diagnosed with breast cancer 2 weeks before I was due to fly. I cancelled my holiday and spent the next 4 weeks having scans, biopsies followed by an operation. Coverwise were provided with all of the information requested from my GP and myself. I have had to chase them up and they are using shoddy delaying tactics to weasel out of their responsibility. This company and AXA are behaving in such a grubby way during what is and continues to be a traumatic time. Stay well clear of this snake oil company and their underwriters
Simple to use, although the print could be bigger!
good good good
straightforward
Lovely lady could clearly understand
Got a policy for a trip through Coverwise. Required medical attention under the insurance but still almost 2 months later I haven’t been paid out. Coverwise use AXA insurance and this company is a scam. Every two weeks, they will ask for a new document before they pay out. Despite always sending it within hours of being asked, there is always another required document they tell me about weeks later. Avoid at all costs. Will amend review if there are any developments.
Far too expensive. Will not be using Coverwise again.
Easy to use and good value
Found them to be very helpful and efficient.
Happy with quote however I needed to amend/add cover but apparently your rules state you can't do that and won't even refund. I have to take out another policy to add what I need. It's no wonder big business makes its money. I won't be using you in future
Covered all aspects of my medical condition at a great price for annual insurance. Had no issues with how Richard explained the policy. Would definitely recommend.
Coverwise is a travel insurance provider based in the UK, specializing in comprehensive annual and single-trip travel insurance products. The company offers a range of policies that cater to various travel needs, including options for individuals, families, and those with pre-existing medical conditions. Coverwise aims to provide competitive pricing, with policies starting from as low as £5.45 for single trips and £10.20 for annual multi-trip coverage. Targeting travelers both within Europe and globally, Coverwise offers policies that are underwritten by Inter Partner Assistance S.A., a member of the AXA Group. Customers can easily manage their policies online, allowing for convenient updates and access to essential documents. The company also includes a medical consultation service with all travel policies, enhancing the support provided to its users. Coverwise is committed to delivering value and peace of mind for its customers while traveling.
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