Friendly and professional
Friendly and professional
4.6
Excellent
1,000 reviews
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Review summary
Covers Timber & Builders Merchants is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Great service on the phone and in person
Great service on the phone and in person when I collected the timber order
Excellent service
Excellent service, competitive price and great quality. Wasn’t at home when delivered, but driver left the large bag of gravel and sleepers in exactly the right place so as not to block the driveway. Couldn’t be happier and would recommend.
Quality timber
Great delivery very helpful drivers. The timber could not have been better even if I had personally selected each length. Very pleased.
Company details
Information provided by various external sources
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Contact info
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Website
www.coversmerchants.co.uk
All reviews
1,000 total • Write a review
Showing 11 - 20 of 996 reviews
WC
Great Service
Good quality timber and other building materials. Delivered on time at a reasonable price. The delivery driver was excellent and took great care to put it exactly where I wanted it on site.
Date of experience: July 8, 2025
L
Rudgewick team are brilliant!
Great materials and brilliant delivery service, very helpful. The Rudgewick team are great.
Date of experience: July 7, 2025
NP
Super fast delivery
Super fast delivery, ordered in the evening arrived next morning! By professional staff member happy to help. Many thanks
Date of experience: July 6, 2025
PC
Discovered some damage after removing packaging
Ordering and delivery were great,but some edges of a few paving slabs were found to be damaged on removing the packaging.Hopefully these edges will not show too much when laid.I did think that they might be chamfered around the top edges,but should have checked prior to ordering perhaps. Not yet laid but hope fully they will look ok.
Date of experience: July 5, 2025
MH
Thank you to the fabulous Rachel Camier…
Thank you to the fabulous Rachel Camier for specifying my large and complex bathroom order - brilliant service, huge amounts of patience and an unfailing smile. Thoroughly recommend.
Date of experience: July 5, 2025
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