What types of consumer electronics does Consumer Genius sell?

Consumer Genius offers a wide range of electronics including smartphones, laptops, tablets, TVs, audio equipment, gaming consoles, smart home devices, and accessories. We carry both popular brand names and budget-friendly alternatives to meet various customer needs.

What are your store hours?

Our store hours are Monday through Saturday 9 AM to 9 PM, and Sunday 11 AM to 6 PM. Holiday hours may vary, so please check our website or call ahead during holiday periods.

Do you offer product warranties?

Yes, all products come with manufacturer warranties, and we offer extended warranty options for additional coverage. Our staff can explain warranty terms and help you choose the best protection plan for your purchase.

Can I return or exchange items I purchased?

We accept returns within 30 days of purchase with original receipt and packaging for most items. Electronics must be in new, unused condition, and some items like opened software may have different return policies.

Do you provide technical support or setup services?

Yes, we offer technical support and device setup services for products purchased in our store. Our certified technicians can help with installation, data transfer, and troubleshooting for an additional service fee.

How can I contact customer service?

You can reach our customer service team by calling our main store number, visiting us in person, or using the contact form on our website. We typically respond to online inquiries within 24 hours during business days.

Do you offer price matching?

We offer competitive price matching on identical items from authorized retailers. Bring in the competitor's current advertisement or online listing, and we'll review it according to our price match policy terms.

Can I check product availability before visiting the store?

Yes, you can call our store directly to check inventory on specific items before making the trip. We recommend calling ahead for high-demand or newer products to ensure availability.

Do you buy or trade in used electronics?

We accept trade-ins on select electronics like smartphones, tablets, and gaming consoles in good working condition. Trade-in values depend on the device's age, condition, and current market demand.

What payment methods do you accept?

We accept cash, all major credit cards, debit cards, and mobile payment options like Apple Pay and Google Pay. We also offer financing options through approved partners for qualifying purchases.

Consumer Genius is rated "Great" with 4.1 / 5 on CrowdTrust

Name: Consumer Genius Customer Reviews
Creator: CrowdTrust

Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.1	21	100%	+1.5	● Low

4.1 / 5 overall

21 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 3.8▲ 1.5
12-month avg: 3.3
All-time: 4.1
Category avg: 4.0

Monthly averageCategory average

Monthly average rating and review count
Month	Average	Reviews
Apr 25	1.0	2
May 25	5.0	1
Jun 25	5.0	1
Jul 25	1.0	1
Aug 25	4.3	3

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Trend	Reviews
Consumer GeniusThis company	4.1 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	—	21
GRADE MOBILE	4.1 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	1,060
Mazuma Mobile	4.5 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	1,060
DigitalLicense	4.7 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	1,000
Dustin Home Danmark	4.0 out of 5 (good)	100 out of 100	3.7 out of 5 (good)	−1%	1,000