Consumer Genius is a consumer electronics business that likely specializes in selling electronic devices and technology products to individual customers. The company appears to focus on providing consumer-oriented electronics such as smartphones, computers, home entertainment systems, and other personal technology items. They may offer retail sales, product recommendations, or related services in the consumer electronics market.
Consumer Genius receives high praise for its clean user experience and exceptional customer service, with many reviewers noting the fast response times and knowledgeable support team. Customers appreciate the quality of leads provided, highlighting the company's commitment to data hygiene and accuracy, which has resulted in successful campaigns for various businesses.
However, there are significant concerns regarding payment practices, as several reviewers report issues with the company not compensating contractors or freelancers, raising doubts about reliability. Additionally, some consumers mention misleading advertising and hidden terms that could compromise data privacy. Despite these criticisms, the overall sentiment remains positive, with a majority of users satisfied with the service and results.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 21 | 100% | +1.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 2 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 4.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
“The Consumer Genius Website is refreshingly uncluttered”
“When I saw they didn't pay one of their freelancers back in February I started doubting the quality of all of their s...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 21 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Consumer Genius is #3 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 4.2).
21 reviews of Consumer Genius. Filter by what matters to you.
After placing my order , I was pleasantly surprised by how quickly they responded . A real person answered my questions clearly and made suggestions to fine - tune my vertical choice . Their follow - ups didn't feel like canned messages- they actually customized their advice . Conversion rate went up noticeably.
Heard about this company through their ads and decided to fill out their online form. I was contacted and I was pre-approved, submitted all my docs and got a response pretty soon. I’m very excited about this.
Their customer service is top notch. The support team was friendly, knowledgeable, and extremely patient. All my questions were answered, they know what they’re doing.
Quick answers to the questions people ask most.
Consumer Genius offers a wide range of electronics including smartphones, laptops, tablets, TVs, audio equipment, gaming consoles, smart home devices, and accessories. We carry both popular brand names and budget-friendly alternatives to meet various customer needs.
Our store hours are Monday through Saturday 9 AM to 9 PM, and Sunday 11 AM to 6 PM. Holiday hours may vary, so please check our website or call ahead during holiday periods.
Yes, all products come with manufacturer warranties, and we offer extended warranty options for additional coverage. Our staff can explain warranty terms and help you choose the best protection plan for your purchase.
We accept returns within 30 days of purchase with original receipt and packaging for most items. Electronics must be in new, unused condition, and some items like opened software may have different return policies.
Yes, we offer technical support and device setup services for products purchased in our store. Our certified technicians can help with installation, data transfer, and troubleshooting for an additional service fee.
You can reach our customer service team by calling our main store number, visiting us in person, or using the contact form on our website. We typically respond to online inquiries within 24 hours during business days.
We offer competitive price matching on identical items from authorized retailers. Bring in the competitor's current advertisement or online listing, and we'll review it according to our price match policy terms.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great leads, awesome results and excellent customer service and support! I'm glad I had the chance to work with them.
We've been working with ConsumerGenius for the past six months, and in that time they've sent thousands of leads our way, the majority of which led to new prospects in our pipeline. Our account manager has been on top of all of our questions and concerns and has felt connected with the rest of our company as though they were an internal team member.
Consumer Genius has given us amazing results on our campaigns with them. Our project manager knows his stuff: He's up to date on all the latest marketing and sales trends and pays attention to even the smallest details. I especially appreciate how they will draft content to target different niches within the same demographic.
I greatly appreciate the way their representatives work with ours to achieve our needs.
Some of the most prompt service I've encountered in this field. We were receiving leads from them in record time after signing up.
Yes, you can call our store directly to check inventory on specific items before making the trip. We recommend calling ahead for high-demand or newer products to ensure availability.
We accept trade-ins on select electronics like smartphones, tablets, and gaming consoles in good working condition. Trade-in values depend on the device's age, condition, and current market demand.
We accept cash, all major credit cards, debit cards, and mobile payment options like Apple Pay and Google Pay. We also offer financing options through approved partners for qualifying purchases.
Consumer Genius is a consumer electronics business that likely specializes in selling electronic devices and technology products to individual customers. The company appears to focus on providing consumer-oriented electronics such as smartphones, computers, home entertainment systems, and other personal technology items. They may offer retail sales, product recommendations, or related services in the consumer electronics market.
This profile hasn't been claimed by the business owner.
