Review summary

Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Very helpful staff very satisfied

Very helpful staff very satisfied

She is been great

She is been great Done in no time Many thanks πŸ™

Helpful and friendly

Lisa was excellent friendly helpful made my day

AVOID COLLINGWOOD AT ALL COSTS!

AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost Β£160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!

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All reviews

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Showing 941 - 950 of 996 reviews
C
5 out of 5 stars

The person helping me with my enquire…

The person helping me with my enquire was friendly and professional.

Date of experience: June 3, 2019

P

PD

US

5 out of 5 stars

hassle-free and trustworthy, works for even non-EU citizen

Being a non-EU citizen, it was really difficult for me to find a learners insurance in the UK. Thanks very much Collingwood for your hassle-free learners insurance; a big big thank you to your support staff who were wonderful every time I contacted them. Highly recommend.

Date of experience: June 2, 2019

HA
4 out of 5 stars

Easy set up

Easy set up, have not had to contact them yet though.

Date of experience: June 2, 2019

MB
5 out of 5 stars

No nonsense car insurance

No nonsense car insurance

Date of experience: June 1, 2019

SK
5 out of 5 stars

Great customer service from Robbie

Great customer service from Robbie/Robby. Very lovely, he answered all my questions and was very helpful.

Date of experience: May 31, 2019

MD
5 out of 5 stars

Very helpful customer service…

Very helpful customer service assistance. I would have no issues recommending to friends and family.

Date of experience: May 31, 2019

MS
5 out of 5 stars

Brilliant and clear

Brilliant and clear

Date of experience: May 30, 2019

H
5 out of 5 stars

Excellent customer service

Easy transaction. Lovely customer service by Tiffany

Date of experience: May 29, 2019

PJ
5 out of 5 stars

Very polite and helpful

Very polite and helpful

Date of experience: May 29, 2019

ES
5 out of 5 stars

Very easy website to use

Very easy website to use, with reasonable quotes in an unreasonable world!

Date of experience: May 28, 2019

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