Review summary

Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Very helpful staff very satisfied

Very helpful staff very satisfied

She is been great

She is been great Done in no time Many thanks πŸ™

Helpful and friendly

Lisa was excellent friendly helpful made my day

AVOID COLLINGWOOD AT ALL COSTS!

AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost Β£160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!

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All reviews

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Showing 931 - 940 of 996 reviews
TA
5 out of 5 stars

The insurance purchase was simple and…

The insurance purchase was simple and direct

Date of experience: June 6, 2019

SB
5 out of 5 stars

Amazing

Amazing service so simple to use

Date of experience: June 6, 2019

RA
5 out of 5 stars

Great price

Great price, not heard of collingwood before but looking good so far.

Date of experience: June 6, 2019

Dw
1 out of 5 stars

I sent in a claim for a non fault…

I sent in a claim for a non fault accident and spent weeks trying to sort it out and they never did

Date of experience: June 5, 2019

d
4 out of 5 stars

great service on the phone

great service on the phone

Date of experience: June 4, 2019

Ks
5 out of 5 stars

Very good

Very good Excellent service

Date of experience: June 4, 2019

MM
5 out of 5 stars

Very helpful

Very helpful

Date of experience: June 4, 2019

DC
5 out of 5 stars

Sarah was brilliant

Sarah was brilliant, I remembered her when I originally set up my policy, she was extremely helpful again and a pleasure to deal with. A real asset to your team, deserves a pay rise.

Date of experience: June 4, 2019

RC
5 out of 5 stars

Easy to use platform and good price and…motor insurance

Easy to use platform and good price and cover

Date of experience: June 3, 2019

AQ
5 out of 5 stars

Absolutely brilliant and very friendly…

Absolutely brilliant and very friendly service. I was quite amazed with telephone conversation.

Date of experience: June 3, 2019

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