Very helpful staff very satisfied
Very helpful staff very satisfied
Collingwood Insurance Services UK Ltd
Reviews 1,000β’
4.2
Money & Insurance4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
She is been great
She is been great Done in no time Many thanks π
Helpful and friendly
Lisa was excellent friendly helpful made my day
AVOID COLLINGWOOD AT ALL COSTS!
AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and donβt overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). Iβve lost Β£160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and itβs not worth it! Regardless of policy you go for its clear that you will be at loss!
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
www.collingwood.co.uk
All reviews
1,000 total β’ Write a review
Showing 921 - 930 of 996 reviews
SA
Robbie was helpful and got my insuranceβ¦
Robbie was helpful and got my insurance done quick
Date of experience: June 10, 2019
ad
Fair price and great service
Fair price and great service
Date of experience: June 10, 2019
DB
Quick simple insurance quote and easilyβ¦
Quick simple insurance quote and easily purchased
Date of experience: June 10, 2019
CC
Swapping over car policy
James was very helpful today!
Date of experience: June 10, 2019
AC
Web site is straight forward.
Web site is straight forward.
Date of experience: June 9, 2019
J
James
US
AVOID THIS COMPANY AT ALL COSTS !!
AVOID THIS COMPANY AT ALL COSTS !! I have been forced out from Collingwoods for no reason and they refuse to help me or answer any questions. My insurance is valid for another 4 days but when I tried to sign in to my collingwood account to recover my no claims document to send to direct line (a decent company) - I have found my account has been frozen - it says "ON HOLD" - why?? Because I have questioned their disgusting business practices and their terrible behaviour towards me? (and no doubt) many other customers or because have started a complaint (as is my legal right) with the ombudsman? They are, without doubt, the WORST insurance company I have ever dealt with and I have never made an insurance claim with them or missed a payment so there isnt any reason for me and them to have any issures - they have just gone out of their way to DISCRIMINATE against me - I am not sure whether its my race, colour, creed, age or simply my postcode because they refuse to tell me why they have chosen to discriminate against me. AVOID AVOID AVOID!!!!
Date of experience: June 9, 2019
AL
Brilliant customer service thanks Sarah.
Brilliant customer service thanks Sarah.
Date of experience: June 8, 2019
c
customer
US
i like the customer service from Sarah⦠much love
i like the customer service from Sarah she is really happy n love to do her job the way she treat the customers thanks Sarah for always ur help thank you soo much i have been ask for give stars on email 0-5 i would love to give 100 and 5 percent satisfaction thanks Sarah much appericiated n much love thanks
Date of experience: June 8, 2019
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