Review summary

Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Very helpful staff very satisfied

Very helpful staff very satisfied

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She is been great

She is been great Done in no time Many thanks 🙏

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Helpful and friendly

Lisa was excellent friendly helpful made my day

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AVOID COLLINGWOOD AT ALL COSTS!

AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!

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All reviews

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Showing 911 - 920 of 996 reviews
A

Brilliant service

Brilliant service. Liz gave fantastic customer service! Would advise everyone to use this company!

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MJ

Very good customer service

Very good customer service

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M

Well mannered and professional…

Well mannered and professional attendance

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SP

Friendly clear speaking operators…

Friendly clear speaking operators taking their time with questions and explains things clearly.

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MB

Top notch service from James had me…

Top notch service from James had me sorted in no time and I didn't need to wait long to speak to someone

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CM

Just spoken with a lady called Michelle…

Just spoken with a lady called Michelle and the help was fantastic.

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sj

very helpful and polite

very helpful and polite

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H

Excellent

Excellent customer service

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MS

Michel the person who answered my phone…

Michel the person who answered my phone was excellent on communication and emphasis.

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