Very helpful staff very satisfied
Very helpful staff very satisfied
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Collingwood Insurance Services UK Ltd
Reviews 1,000•
4.2
Money & Insurance4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
She is been great
She is been great Done in no time Many thanks 🙏
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Helpful and friendly
Lisa was excellent friendly helpful made my day
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AVOID COLLINGWOOD AT ALL COSTS!
AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!
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Company details
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Contact info
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Website
www.collingwood.co.uk
All reviews
1,000 total • Write a review
Showing 291 - 300 of 996 reviews
MR
Car insurance
I took out my learner car insurance with Collingwood, the representative was call Leslie (Les). OMG. He is the best, I rarely speak with someone this hilarious and understanding and knowledgeable Wish all reps were like him. I really enjoyed talking to Les. Thank you Les you are a good rep. Keep up the good work.
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TD
Collingwood learners insurance
Collingwood learners insurance, brilliant company, excellent customer service and open and honest with the handling of claims, I dealt with Andrew Cooling who was brilliant from start to finish, always helpful and able to assist when asked.... Would recommend Collingwood any day to anyone.
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as
I have a policy with Collingwood and an…
I have a policy with Collingwood and an email telling me they won’t defend a claim as I was on the road, a busy road I might add, so I am guilty. The third party has stated I hit their vehicle which I haven’t. I’ve asked for an inspection as my vehicle is brand new without a blemish but they have told me they are “just going to pay out as they don’t want to incur more cost” so it will be an increase in my insurance and a loss of all my no claims for something I haven’t done. Great insurance company. Even my broker is going at them.
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ME
I rang to ask for advice about multiple car insurance policies
I rang to ask for advice about a complicated set of circumstances and was impressed by the expert knowledge of the person I spoke to (Ali). Couldn’t be more helpful and took the time to explain every scenario to me. Thank you
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JB
Easy to deal with - Friendly Staff
This evening I spoke with "Michael Gilmore" at Collingwood Insurance Service - he made the process so easy took hi time and explained everything to my dad and myself. He is a credit to the comapny - loved his joke about Happy Gilmore! Price and cover offered was far better than we got anywhere else so would recommend to all based on the service over the phone. Call them and see what they can do for you especially if you are like me as a leanrer driver. THANKS MICHAEL!
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MK
Nope
Great peace of mind until you pass your test. I took the insurance out for my son, and paid the annual fee. Congratulations you’ve passed your test, your insurance is cancelled and you owe us £40. And before you reply with the standard response of ‘it was clearly set out in the information sent to you’, just because it is hidden in the terms & conditions does not make it clear. Only a precious few would think about the consequences of cancelling a policy when they take it out.
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AS
It's very good and safe i recommended…
It's very good and safe i recommended for very
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nw
Jenny was very polite and talked me…
Jenny was very polite and talked me through everything
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SC
Customer service dealt with the issue…
Customer service dealt with the issue really well. Michelle, did a great job at sorting it quickly and professionally.
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