Very helpful staff very satisfied
Very helpful staff very satisfied
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Collingwood Insurance Services UK Ltd
Reviews 1,000•
4.2
Money & Insurance4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
She is been great
She is been great Done in no time Many thanks 🙏
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Helpful and friendly
Lisa was excellent friendly helpful made my day
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AVOID COLLINGWOOD AT ALL COSTS!
AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!
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Company details
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Website
www.collingwood.co.uk
All reviews
1,000 total • Write a review
Showing 261 - 270 of 996 reviews
MF
Great fast service no problem at all
Great fast service no problem at all Specially for SARAH she is really really nice 😇
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TB
Sarah is brilliant as usual
Sarah is brilliant as usual. Thanks for the brilliant service.
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I
Good experience - shame we couldn't stay with them.
Bought a learner policy in September for my son - had everything we wanted including have me as an additional driver, at a reasonable price. Obviously the insurance is in my son's name, but they make it easy to add yourself as a third party so that you can deal with the admin (not trusting him with that!) As it happens, only needed it for 3 months, as my son passed first time. So I phoned up to cancel - took ten minutes to get through, but they quickly dealt with the cancellation. They retain quite a lot in fees, but only what I was expecting and she explained it clearly to me. The £65 I was owed went straight back on my credit card. Very easy. The indicative price for a new driver policy with Nubee was not competitive, so have sadly parted ways. No experience of making a claim. But in terms of price, ease of buying the policy and customer service, absolutely no complaints.
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J
Corrupt and shambolic
From start to finish had appalling customer service from this shockingly amateur insurance provider. They sting you at every opportunity for hidden charges from 17 year old kids. When I raised a complaint they took months to investigate it, ironically finding it in our favour, then offering a paltry £25 good will gesture, which they made so difficult to redeem it was essentially worthless. AVOID THIS COMPANY.
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TB
Very good and helpful costumer service
Very helpful and polite customer service
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RI
Very professional and fast
Sarah has made my experience very pleasant when setting up an insurance policy for me. Very helpful and easy to talk with she helped get me on the road in no time. I highly recommend this service
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