Review summary

Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Very helpful staff very satisfied

Very helpful staff very satisfied

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She is been great

She is been great Done in no time Many thanks 🙏

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Helpful and friendly

Lisa was excellent friendly helpful made my day

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AVOID COLLINGWOOD AT ALL COSTS!

AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!

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Showing 241 - 250 of 996 reviews
AB

Their communication with customers is…

Their communication with customers is effective, and they provide excellent customer service.

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YT

I'm so glad that get insuranced with…

I'm so glad that get insuranced with Collingwood the best insurance company at the present as I have had a bad experience with other companies in the past years, Since I started my insurance process was a bit worried but I spoke to Sarah she really sounds lovely and has the patience to explain all the enquiries, Then help me to fill out the application. Reliable prices I highly recommend for Private Hire taxi drivers to get insured with Collingwood Again I thank Sarah for the help really appreciate it.

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JN

Truly Remarkable Service

I had an exceptional experience with Collingwood Insurance Services. Sarah's knowledge and professionalism were evident as she effortlessly addressed all my inquiries regarding the insurance I was considering. Her assistance made the entire process seamless, turning what could have been a complicated task into a breeze. I highly commend Collingwood Insurance for their outstanding service, and I am grateful to Sarah for her invaluable assistance. A truly remarkable team!

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A

Excellent Customer Service

Lisa was great and kept me informed throughout the process of setting up insurance. Thanks so much.

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HH

Sarah was so helpful today was a lovely…

Sarah was so helpful today was a lovely way to deal with customers 👌 she deserves a gift from her manager really helpful your sincerely mohammed

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C

Sarah is such a nice person

Sarah is such a nice person, smashed it with providing quotes two times one for me and my brother. highly reccomended.

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zi

Customer service is brilliant

Customer service is brilliant. All answers to my queries were given and clearly explained every bits. Thank you Lisa

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KH

Sarah is fantastic

Sarah is fantastic, every time I call Collingwood it’s Sarah who calls back. Very efficient, helpful and a nice polite person to have a chat with. Sarah deserves a lot of recognition.

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AA

Appreciate you for your timing to h…

Appreciate you for your timing to help me you survive my problem you are a good service customer thank you so much appreciate you

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EM

Very good and fast!

Very good and fast!

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