Review summary

Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

TB

Tomas Bednarik

5 out of 5 stars
Very helpful staff very satisfied

Very helpful staff very satisfied

Useful
Share
AF

Ahamed Fardin

5 out of 5 stars
She is been great

She is been great Done in no time Many thanks 🙏

Useful
Share
ST

Steven Trewick

5 out of 5 stars
Helpful and friendly

Lisa was excellent friendly helpful made my day

Useful
Share
JP

Julia Pereira

1 out of 5 stars
AVOID COLLINGWOOD AT ALL COSTS!

AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!

Useful
Share

Company details

Money & Insurance

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
L-

Lance - Freelance Banking

lance.app

3.34 out of 5 stars

3.3 (100)

TB

Tryba Banking

tryba.io

2.230769230769231 out of 5 stars

2.2 (26)

S

Shelters

app.shelters.finance

5 out of 5 stars

5.0 (6)

HU

HSBC UK Business Banking

www.business.hsbc.uk

4.85 out of 5 stars

4.8 (100)

View all in Money & Insurance →

All reviews

1,000 total • Write a review

Showing 191 - 200 of 996 reviews
S

5 stars

Lady on the phone was amazing, very straightforward and clear.

Useful
Share
AH

Collingwood Insurance are by far the…

Collingwood Insurance are by far the best insurance company in the UK. Liam was an absolute gem. He was very polite and helpful. He was able to get me insured on my car at a very affordable rate. I would recommend these guys to everyone. Thank you Collingwood and Liam for your help!

Useful
Share
EN

Call with Sarah

Sarah was great and explained everything in perfect detail. Everything was straight forward, well explained. Sarah had a great manner about her and was very person centred. Cannot thank her enough.

Useful
Share
AW

So difficult to deal with

So difficult to deal with, their "live Chat" is never live its just a bot and their phone line simply tells you to go online and hangs up, if you want to change the car they charge £35, ok this is fairly normal but they refuse to give you a price for the new insurance until after you have paid them to change it I mean are they even allowed to do that?

Useful
Share
C

Faster you pass the bigger the penalty.

Learner driver insurance. I never had to call as we didnt have an accident so i dont know how good their service would have been. But warning, please read the small print. The faster you pass the bigger the cancellation charge. my lad passed his test after 7 months and so i cancelled the policy. Got charged for the pillage. Its all in the small print but the faster you pass the larger the cancellation fee. I know all insurance companies have admin fees etc.. but with a learner driver policy its inevitable you will cancel, you have no choice :-) So just something to add to the total costs comparison, dont just go on the initial cost. Their customer service was quick on the phone but at the end of the day it seemed a strange fee, and the texts i got seem to come from a "Recover" service, so they could adjust that a little bit to be more friendly. In a few years time i can see it being pointless learning to drive until you are about 25.

Useful
Share
bm

Great Customer Service

My phone call was taken by Megan, I was asking to top up my mileage. She was extremely helpful and super friendly, and made sure I was informed on all details needed.

Useful
Share
CF

I had a great experience …

I had a great experience with Cameron who helped me change my learners insurance over to my new car he explained everything in detail and was very helpful

Useful
Share
Previous1•••192021•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.