Very helpful staff very satisfied
Very helpful staff very satisfied
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Collingwood Insurance Services UK Ltd
Reviews 1,000•
4.2
Money & Insurance4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
She is been great
She is been great Done in no time Many thanks 🙏
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Helpful and friendly
Lisa was excellent friendly helpful made my day
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AVOID COLLINGWOOD AT ALL COSTS!
AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!
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Company details
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Contact info
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Website
www.collingwood.co.uk
All reviews
1,000 total • Write a review
Showing 181 - 190 of 996 reviews
LB
Absolutely shocking company
Absolutely shocking company, trying to organise insurance for a 17 year old who is not old enough to legally take out a contract for anything. Company refuse to confirm whether vehicle is insured unless they speak to a child. No confirmation is sent, payment links expire too quickly and just a real nightmare. Didn't use this company for my older son and will not use them for my younger son.
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LG
Megan was friendly and professional
Megan was very friendly and helpful. She made sure I fully understood everything before going ahead. She was very professional
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Mf
Sarah is one of the best worker for…
Sarah is one of the best worker for collingwood insurance company very help full women with take it insurance I am very happy with sarha I wish for sarha all the beste
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G
My experience with Collingwood was very…
My experience with Collingwood was very good. I spoke to a very pleasant person who guided me through the process with ease. The person who was very helpful was a Lisa Thompson and without her help it would and mine field and a night mare. Thank you Lisa.
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UH
Melissa Jameson 5 Stars For The Everything
Melissa Jameson my claim handler was really helpful and kept me updated on the whole claim process all way through I was very impressed with the results thanks Melissa thumbs up
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ZK
Speaking with the Sarah
Speaking with the Sarah, she helped me get exactly what I was looking for. She is very helpful coz she has given me extra time after 5pm.
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MH
Extremely unethical organisation-…
Extremely unethical organisation-PLEASE ALWAYS READ THE NEGATIVE REVIEWS FOR A TRUE INDICATION AS TO WHAT THE SERVICE IS LIKE, rather than the usually made up positive ones.... Please be very cautious of them - as they are likely to try to extort money from you . They create hidden charges and do not provide a service for those charges - just a way of unethically and immorally extorting money especially from new, young in general ( low income) vulnerable Learner drivers. Please also don’t be taken in by the FAKE positive reviews- easily obtained and this company buy these FAKE positive reviews . PS : A standard response to a complaint by this abysmal company- They categorically told me that I could cancel at any point as a Learner Driver and that there would be NO CHARGE for doing so - hence learner driver insurance- you could pass in a month or 7 months - This company will rely on its T&Cs when it knows it unethical staff mislead people
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ec
Quick and easy renewal process
I spoke with Megan over the phone today, she was beyond helpful and a delight to renew my policy with. The process of renewal was easy and explained well. Megan explained everything in detail as well as answering any questions I had. I couldn’t have asked for a better experience!
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