Review summary

Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Very helpful staff very satisfied

Very helpful staff very satisfied

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She is been great

She is been great Done in no time Many thanks 🙏

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Helpful and friendly

Lisa was excellent friendly helpful made my day

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AVOID COLLINGWOOD AT ALL COSTS!

AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!

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Showing 131 - 140 of 996 reviews
N

Great

Great, smooth and easy service. :)

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MC

very good a very good company

very good a very good company

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A

Dean Clarke 10/10 customer service

Dean Clarke was 10/10 customer service, answered all my questions and was able to explain properly all my enquiries. Was also quick and helpful. Adnan Q

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MM

Very helpful and explained the terms…

Very helpful and explained the terms very well

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SA

Speedy

Amazing Call, Carly helped me out in less than 10 minutes, amazing price for learners insurance.

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do

Absolutely amazing service 🤝👍👌 Lisa…

Absolutely amazing service 🤝👍👌 Lisa Thomson is best service thanks lisa

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MC

Sarah was Fantastic went through…

Sarah was Fantastic went through everything very helpful and I was very satisfied with everything she done for me , thanks again.

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RN

A good start when I first took out…

A good start when I first took out monthly insurance with Collingwood,but upon my son's passing his test was charged £140 cancellation fee ,you have zero choice upon cancelling policy once they pass as it's a learner policy,so why was I charged £140 for a monthly payment plan not happy at all and will not be encouraged to recommend to anyone, highly suspect I've been conned

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CT

Hidden compulsory cancellation charge

This company will charge learner drivers £40 for the company cancelling the insurance after they pass their test. The charge is in the Ts & Cs but not clear even there- and who has time to read pages of those for every online transaction anyway. You'd think you could just let the policy lapse as no longer valid, but they charge you to cancel it. Avoid unless you're getting a much cheaper price than anywhere else.

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