Review summary

Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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TB

Tomas Bednarik

5 out of 5 stars
Very helpful staff very satisfied

Very helpful staff very satisfied

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AF

Ahamed Fardin

5 out of 5 stars
She is been great

She is been great Done in no time Many thanks 🙏

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ST

Steven Trewick

5 out of 5 stars
Helpful and friendly

Lisa was excellent friendly helpful made my day

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JP

Julia Pereira

1 out of 5 stars
AVOID COLLINGWOOD AT ALL COSTS!

AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!

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Money & Insurance

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Showing 141 - 150 of 996 reviews
GC

Add an extra £40

Was looking for a suitable learner policy but fortunately warned off by reviews here and recent guardian article highlighting their dubious contract cancellation terms hidden in the small print, resulting in £40 charge when the test is passed whether you want to cancel or not (no option just to let it lapse). If you plan on taking out a policy make sure you budget for it to cost £40 more than you think...

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HM

Amazing customer service

Amazing customer service. Highly recommend this insurance company.

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DB

Hassle free remain without words…

Hassle free remain without words Collingwood were so easy to setup the Insurance I sorted out within 10 min online that were so grateful and happy to be one of they’re customers Thank you Collingwood

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MM

I have had absolutely fantastic service…

I have had absolutely fantastic service with Sarah she’s absolutely amazing friendly just keep up like that ❤️🌾

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k

No detail on the charges when signing up.

Well, got a learner policy, passed my test and the charges went from £35/month to £450/month so cancelled, then charged £125 to cancel, best you avoid this company.

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GW

Megan was very helpful

Megan was kind, polite and very helpful and solved my problem quickly.

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G

Hidden costs

Hidden costs, £40 to cancel learner policy is a huge charge, was not made clear at the time of taking out policy. Annual policy taken out and no money reimbursed when cancelled early.

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DT

Sarah at collingworth

Sarah at collingworth has nothing but kind words and great advice, after getting quotes of companies all weekend i felt i couldnt find a reasonable company till i came across these on trustpilot and wow these blew any other competitors out of the water and me being a novice in taxi insurance i gained knowledge and will be very comfortable in calling again to renew it time after time

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M

Lisa 👍

Great service from Lisa and Michael. Thank you very much

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C

Lisa Thompson was great helped me get…

Lisa Thompson was great helped me get my insurance sorted quick and easy she answered all my questions nothing was to much trouble Thanks again Lisa

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