Very helpful staff very satisfied
Very helpful staff very satisfied
Collingwood Insurance Services UK Ltd
Reviews 1,000β’
4.2
Money & Insurance4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
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4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
She is been great
She is been great Done in no time Many thanks π
Helpful and friendly
Lisa was excellent friendly helpful made my day
AVOID COLLINGWOOD AT ALL COSTS!
AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and donβt overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). Iβve lost Β£160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and itβs not worth it! Regardless of policy you go for its clear that you will be at loss!
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
www.collingwood.co.uk
All reviews
1,000 total β’ Write a review
Showing 91 - 100 of 996 reviews
TH
T H
US
Amazing service from Alex !
Amazing service and excellent clarity for a small question that arose after policy inception. The phone was amassed quickly and a charming person called Alex really provided excellent service ! Will be recommending to everyone!
Date of experience: November 21, 2024
IK
Lisa was amazing and very helpful withβ¦
Lisa was amazing and very helpful with the information and details I needed.
Date of experience: November 20, 2024
RS
Excellent service
Excellent service, staff are amazing weβre really helpful and kind
Date of experience: November 19, 2024
DA
Sarah is fantastic and help me to getβ¦
Sarah is fantastic and help me to get the best deal.
Date of experience: November 18, 2024
RL
Dean was professional and explainedβ¦
Dean was professional and explained everything in detail before taking me through my insurance details.
Date of experience: November 7, 2024
B
Brandon
US
Suggest people do their research before using this company
It is relatively easy to get a good price for learners insurance policy. But it should be clear that, even if you buy an annual policy, the likelihood is that you will have to pay more when you pass your test. My son passed his test after 8 months, and had to pay more when we cancelled (as advised by them). And even though I hadn't signed up to CPA (continuous payment authority) as it was an annual policy, they took the money from the card that originally paid the policy which they are not allowed to do. I was in discussion about all these points with them, but they have now stopped replying. So they may appear to be cheap, but do your research!! Update following their eventual response (6 weeks later). My review content still stands, make sure you do your research and understand the process before signing up to Collingwood.
Date of experience: November 6, 2024
mj
Great service at a very competitive price
Sarah was fantastic to deal with, everything was handled friendly and professional. Very happy customer.
Date of experience: November 5, 2024
ds
Great service
Been using Collingwood taxi insurance a while now and always get great service the agents I speak to are always helpful and friendly and today was no exception I was helped by Lisa who as always give me great service and is so friendly and helpful canβt fault them and I also now like the new call waiting system instead of leaving your number
Date of experience: October 28, 2024
S
Solomon
US
Sarah Henderson a great Customer career;
Sarah Henderson has been doing a great deal of work in helping the team win more customers hearts, of which I am proud to say that I am one for now , and will continue to be π Thanks for your service and support. I am very grateful and please, continue.
Date of experience: October 25, 2024
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