Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.
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Amelia Haines was really helpful and kind, and helped us get out new home
Charters Estate Agents turned our dream of owning a home into reality. They have a wonderful team that handles the entire process from start to finish, ensuring we receive the best service every step of the way. My wife and I are truly grateful for their unwavering support in helping us achieve our goal of owning a home we can call our own. Thank you ever so much Sophie B., Joe L-K and rest of the team of Charters-Southampton.
Fantastic customer service from all the team at Charters. Special mention to Chloe for assisting with relaxed, non pressure viewings and to Cameron for keeping me up to date in a timely fashion. All the team were professional, courteous and friendly throughout the buying process.
We are selling our late parents home, and from the start, Charters have been brilliant. At the initial valuation, we were very impressed by the professionalism and compassion from Cameron and his team. The communication we have received is second to none, we have had punctual feedback from every viewing. Cameron, Ned and Chloe have made a difficult time much smoother, and we are pleased that another lovely family will get to enjoy our much-loved childhood home.
Really friendly and punctual team. Was shown a property by Kirstie, she was very friendly and informative about the property and has helped us through the initial stage of renting our dream property can’t thank the team enough !
Our recent experience with Charters was excellent. The team were all very friendly, professional and responded to all of our queries in a timely manner. Special mention must go to to Niamh who provided us with excellent service and communications, but also to Jacqui, Lucie and Peter - Thank You team Charters!
Cameron from the Chandlers Ford Charters office has been excellent. He understood my requirements and suggested suitable properties. He was very flexible in arranging viewings. He introduced me to Mark from Mortgage decisions who has also been extremely helpful in understanding my circumstances and advising accordingly. I would recommend the Charters team for a personalised smooth service.
