Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.
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My case was delt very professionally by peter.From the day one he keeps me inform all the stages of my case and he respond promptly all the information the third party require. It was bit challenging, but peter professionalism and didcation make it very easy.Really appreciated for his serice from the bottom of my heart.
Date of experience: July 10, 2025
US
Never in our lives have we had the pleasure of working with such Professional, supportive and kind people as we’ve had with Charters Estate Agents. Lily Mott has shown nothing but professionalism and a great attitude with loads of patience while we’ve secured our house. Harrison and the team are also wonderful people who are professional and supportive! We sincerely recommend you working with charters for your next home. They’re all fantastic and know what they’re doing! Outstanding customer service. Thankyou so much. Gordon and Deborah Mann
Date of experience: July 10, 2025
Izzy from the Chandlers Ford branch was excellent, me and my family were very pleased with the help we received to find our new family home. She was very professional and knowledgeable therefore made us feel very at ease during the viewing.
Date of experience: July 10, 2025
Couldn’t recommend Charters enough. All communication was very thorough and easy. Andy from the Southampton Avenue branch was incredibly helpful and efficient in every way.
Date of experience: July 10, 2025
Very happy with the assistance received from Jorune, the new property manager, appointed after the merger between Beals and Charters. She is very supportive and responsive and keen to resolve any issues promptly.
Date of experience: July 10, 2025
Charters has provided excellent service throughout my property searches, and I have been especially fortunate to have Sarah Bainbridge to help me find not just one, but two lovely homes in Winchester—first last year, and again more recently with my current move. She is consistently professional, helpful, understanding and incredibly responsive. I’m truly grateful for her support and excellent services.
Date of experience: July 9, 2025
We have looking for a renting a house for last few months. And now we got a very beautiful and comfortable house from Charters. They help us to get a house and help us to sort the bills and everything. We are thankful to them for assist us where it needed
Date of experience: July 9, 2025
US
Can't comment on charters as they have only just taken over beals but I can highly recommend Maxine who is handling my property at the moment. She is extremely professional and thorough in what she does. She always follows up on any issues with clear communication. I always find her very knowledgeable and competent and a pleasure to do business with.
Date of experience: July 9, 2025
US
Cameron is an excellent estate agent. He took the time to understand my specific circumstances and made me aware of different options. Although I ultimately have not moved forward with selling the property, Cameron’s support and understanding has been a dose of sensibility in a very difficult time. I would highly recommend Cameron to understand individual situations and not pressurise to make choices that may not be correct.
Date of experience: July 8, 2025
