fantastic service
fantastic service, our holiday was above expectation

Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
Chania Rentals consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the exceptional quality of the villas, particularly Villa Enid and Joanna Villa, noting their beautiful locations and excellent amenities.
The booking process is described as seamless and efficient, with many appreciating the friendly and responsive service from the staff. Customers commend the team's flexibility, especially in accommodating changes due to unforeseen circumstances like flight cancellations. The overall sentiment reflects a strong satisfaction with both the properties and the service provided, making Chania Rentals a highly recommended choice for travelers. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 282 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 5.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 282 most recent reviews.
“Good service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 282 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Chania Rentals is #1 of 5 on overall rating in this group.
282 reviews of Chania Rentals. Filter by what matters to you.
fantastic service, our holiday was above expectation
We loved every minute of our week in this villa. Katerina and George were tremendously kind and hospitable. The villa was perfectly equipped, and we particularly enjoyed spending time in the outside seating area. The views were enchanting and the location ideal for beaches and visiting Chania. We heartily recommend this accommodation.
This was the third Year we rented a Villa with Chania Rentals. As every Year everything went really well and was as described or even better. Thank You very much!!! Next Year again.
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Booked lefterias villa through chania rentals. From the first point of contact Vladhais (sorry if its spelt wrong) was so helpful and very quick to reply to any questions I had. We stayed at the villa from 21sept to 1st oct. First time ever renting a villa and will honestly never go back to hotels. The villa itself is just amazr exactly as the pictures show on the website. Absolutely spotless and everything you need is at your fingertips. The owners are the most friendly people and so helpful with tips on where to go what to do etc. Would highly highly recommend a stay and cannot wait to return.
You can stay at this villa and will not want to go back home 1st rate service and the local area is second to none plus the owner is solely for the visitors and looks after them and a 1st rate cleaner does a great job not a lot more to say. ..........
Chania Rentals had top class villas on there website and despite booking very late we managed to rent a superb villa (Lithos) which was exactly as described. Dealing with this company was effortless and any questions we had were answered promptly. We have already started looking at potential properties for next year although Lithos Villa will be hard to beat due to spacious, cool and well maintained accommodation plus a beautiful pool and tremendous views but still within twenty minutes walk to excellent taverna.
Fast responses, transparent payment service
Haus ruhig gelegenen im Olivenhain. Die Nachbarvilla stört überhaupt nicht (Bäume dazwischen). Die Ausstattung ist perfekt, alles vorhanden bis sogar Licht und Steckdose am Grillhaus. Besser gehts nicht. Der Besitzer ist überaus zuvorkommend und stellt kostenlos Olivenöl und Raki in die Küche. Hausservice 2 mal/Woche. Manos gibt gute Tipps für Ausflüge und Essen gehen. Wir haben uns hier sehr wohl gefühlt und sehr viel unternommen. Gewandert, geschnorchelt, gesegelt, Mountainbiketour zur Balosbay (ein Traum). Die Sonnenaufgänge und Untergänge auf den 2 Dachterrassen waren immer wunderbar - mit Blick aufs Meer. Herrlich!
Everything about dealing with Chania Rentals is easy. From booking the villa through to getting there. Everyone involved was fantastically helpful and I'll be booking with them next year.
This was our second holiday-letting experience with Chania Rentals and just like our summer 2015 experience we were very happy with the communication and response. We will definitely return to Crete in the future and be using Chania Rentals again. Thank you also for organising car hire on both occasions. We had such a great time in Crete this summer.
We have rented the excellent Villa Stella at Maleme through Chania Rentals. They are very efficient and respond immediately to reservation enquiries and other questions. Their car hire people are very good.
Chania Rentals is a very professional and highly reliable company. The quality of the house we rented was perfect and matching for sure all descriptions on the site. When contacted, they always reply very fast and ensure they satisfy you. We also used them to rent a car, and all was arranged as we requested with the local car company waiting for us at the airport. We will recommend them for sure and use again their service when going back to Creta
Stumbled across Chanai Rentals when trying to find a villa to rent on Crete. The response to my enquiry and subsequent questions was always very prompt and even provided further information that I had not thought of to help in finding a villa. It was my lucky day when I contacted Chanai Rentals and would recommend them to anyone looking for accommodation on Crete.
We stayed at Campos Villa. Two children (5 and 8 yrs) and grandparents plus the two of us. The villa was just as the pictures, in a great location within easy walking of village and beaches. Christie and the team in the office were brilliant and couldn't help us more. All in all a great holiday. We didn't to leave especially the pool. The Donnellys
We have had a wonderful stay for 2 weeks in the Euphoria Villa. The villa has great views to the swimming pool and sea views from the terrace. The rooms are large enough and equipped with spacious wardrobes. The kitchen is well equipped and large enough. The pool has a beautiful location to over the house and is 3 times a week maintained by the owner. We have never experienced better service during our vacation than this year. A great reception of Manolis during our arrival. He had secured enough food and drinks in the fridge, so you don't need right away to the supermarket to do some shopping. The house is cleaned at least once every week and regularly provided with clean towels and bed linen. At each visit by Manolis he brought something with it: fresh oranges, pastries, herbal teas or other regional products. Thanks to the quiet and beautiful location of the villa a 10-minute walk from the village of Plaka with some restaurants, we have had a great holiday. In Plaka we have the best experience with the Italian restaurant "Una faccia Una razza". Manolis, thank you for this great experience. You know what hospitality means.
Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
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