maleme villa in April
We had a wonderful week in Marlene. All the arrangements for the villa and the car hire went very smoothly. The villa was exactly as described and the welcome exceeded any of our expectations.

Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
Chania Rentals consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the exceptional quality of the villas, particularly Villa Enid and Joanna Villa, noting their beautiful locations and excellent amenities.
The booking process is described as seamless and efficient, with many appreciating the friendly and responsive service from the staff. Customers commend the team's flexibility, especially in accommodating changes due to unforeseen circumstances like flight cancellations. The overall sentiment reflects a strong satisfaction with both the properties and the service provided, making Chania Rentals a highly recommended choice for travelers. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 282 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 5.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 282 most recent reviews.
“Good service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 282 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Chania Rentals is #1 of 5 on overall rating in this group.
282 reviews of Chania Rentals. Filter by what matters to you.
We had a wonderful week in Marlene. All the arrangements for the villa and the car hire went very smoothly. The villa was exactly as described and the welcome exceeded any of our expectations.
The service from Chania Rentals was just perfect. The objects was presented very detailed on their webpage, the booking went smoothly. You just have to pay a deposit on booking and the rest was payed on arrival. People from the car rental agency met up at the airport and the house owner met us on time when we arrived at the villa. We were also very satisfied with the villa (Io Villa, Xirokampi), very comfortable, very well equipped and a fantastic sea view. The owners, Stella and Manos, did their very best to make our week rememberable. Nothing to improve, just keep on doing the good job!!!
Just want to give Chania Rentals five stars, the villa was lovely, spotlessly clean and better than described (they need to include the lovely view from the terrace to the mountains on the website!). We appreciated all their help (sourcing a DVD player and filling the pool for us early in the season) and the mid-stay cleaning service which was included. All in all a great villa and great service.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Easy to book villa through Chania rentals with enquiries responded to quickly and nice easy website to work with. Deposit payment processed easily without the additional costs of international bank transfer. We could not have been made more welcome by our generous and considerate hosts when we arrived. The villa was just what we were after. Plenty of space, everything you could wish for a really comfortable stay and well set up.
We have recently booked a villa for the summer of 2015 from the website. The staff have been extremely helpful with advice and very prompt and professional in response to inquiries. If the villa itself matches the excellent photos on the website and the standard of service we have received so far, then we are sure to have a wonderful holiday.
Der Internetauftritt von Chania Rentals ist ausgesprochen nutzerfreundlich, alle wichtigen Informationen sind gut gelistet, die Beschreibungen sehr gut. Der Service, ein elektronisches Feedback via email, bei Interesse an einem Haus ist sehr gut, sehr zeitnah und der Buchungsprozess sehr gut systematisiert und vertrauenserweckend.
Chania rentals was a really easy site to use, well laid out and with a good amount of information on each property. The selection of properties was great, very high quality. Very easy process to book, pay the deposit and then the final payment. Any questions were dealt with quickly and I would happily recommend the site. We had a great holiday in an excellent villa.
I have found them very helpful when booking the holiday Villa and requesting information. I needed to change the dates slightly after I'd booked for next year 2015 and paid my deposit...they were very fast and efficient in helping me.Also helpful and friendly with all email contact.
Chania Rental fonctionne très bien. Les Locations y sont clairement définies. La maison louée cette été était totalement conforme à la description et les échanges sont très simples et clairs. Cette agence a été très à mon écoute avant et durant le séjour et très réactif aux sollicitations. Je la recommande vivement.
Very friendly and correct people. Special thanks to Vlahakis Artemis who provided a lot of help not just to book the holiday house but also to prepare our trip to Crete. Would recommend this agency to everybody.
This is the first time I,ve used Chania Rentals and they were excellent. There was always a quick response to emails and helpful advice. The villa was gorgeous and the owners friendly. I arranged car hire through Chania Rentals and that all went smoothly. The car was great. I would definitely use them all again.
Everything was perfectly organized. I am talking about vila and car rentals. First of all the pre payment was made on online, no extra charge for making a deposit! A man was waiting for us at the airport with the car, no waiting on large queues, searching for credit cards and so on. Good and quick comunication, you dont have to wait the opposite answer with days. Just send your requirements and look if there is a cold beer at the fridge!
These guys will treat you like royalty from the word go and help to arrange everything your likely to need for your stay! This is the fourth time that I have used them and it is now like dealing with friends! Came home from Crete 4am Sunday morning and have already checked with them for next year. Try them, you wont be disappointed!
I would recommend Chania Rentals as they made everything so easy and trouble free. The lady I spoke to was so helpful and reassuring. We also booked a car through them and that also went very smoothly. I Wouldn't hesitate to use them again.
With a heading like that, you know what you can expect from Chania Rentals. Nothing was missing. We dealt with Vlahakis Artemis from the start and he represents the company well: civil, knowledgeable, always aiming to assist and highly capable. I can't remember when I had this kind of service in any country! I would not only recommend Chania Rentals but urge everyone thinking of renting around Chania to use this agent if only to restore their faith in businesses who know what they're doing.
Booked villa via Chania-Rentals. Received email responses immediately and the online reservation process was fast and easy.
Ho trovato della persone competenti che mi hanno aiutato prontamente a portare a termine tutte le mie prenotazioni in modo chiaro e veloce
Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
This profile hasn't been claimed by the business owner.