Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
Chania Rentals consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the exceptional quality of the villas, particularly Villa Enid and Joanna Villa, noting their beautiful locations and excellent amenities.
The booking process is described as seamless and efficient, with many appreciating the friendly and responsive service from the staff. Customers commend the team's flexibility, especially in accommodating changes due to unforeseen circumstances like flight cancellations. The overall sentiment reflects a strong satisfaction with both the properties and the service provided, making Chania Rentals a highly recommended choice for travelers. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 282 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 5.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 282 most recent reviews.
“Good service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 282 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Chania Rentals is #1 of 5 on overall rating in this group.
282 reviews of Chania Rentals. Filter by what matters to you.
The contact we had with Chania Rentals during our reservation were excellent. Very good communication in English, clear website and quit replies to our questions. I can definitely say that it's a trustworthy agency, we had no bad surprises with the house. Everything was as depicted and explained on their website.
Tout s'est très bien passé lors de notre 1ère réservation de villa avec cette agence (Chania Rentals). La villa était totalement conforme à la description faite sur le site et à nos attentes. Lors de notre arrivée tardive en Crête nous avons été accueilli sur place, toutes les indications utiles nous ont été données et on nous à même offert un cadeau de bienvenue ET un cadeau lors de notre départ. Bref nous recommandons vivement l'agence & la villa (qui est magnifique et très bien située).
The villa has everything we needed, spacious,modern,well designed. On the beach ,shop 5 minutes walk, excellent bar restaurant literally next door. The sound of the sea and the sea breeze at night magical ! Lovely owner and his family couldn't do enough for us. Would thoroughly recommend and I am sure we will go back again soon. Crete is lovely, our first visit.
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We are very happy with our visit in Crete, and the professional service of Chania rentals. Mouri Villa was beyond our expectations. The children loved the swimming pool, and we loved the atmosphere of the house and the countryside location. The pictures on the website didn't show how beautiful the surroundings were, and we were very pleased to be surrounded by olive trees and mountains, outside of the village, away from road and cars. The only drawback was the early wakeup of the neighbours' roosters and the nightly barking of the village dogs, but all in all, we were so happy to be in the countryside, away from the sound of cars and people, that it didn't matter much. We really appreciated the generosity of our host and his neighbours who came to us with fresh apricots from their trees. The gift of being able to pick fresh organic vegetables like lettuce, green peppers, tomatoes, aubergine and zucchini, as well as the best nectarines we have ever tasted, ripe on the tree, it was a realy treat. We had our best family vacation ever, and would love to come back.
We tried booking a villa which was already booked for the week we wanted, but the team were quick to find us another property instead. The booking process was simple, allowing part payment up front using Visa cards and the balance payable by a welcome variety of options. The team were quick to respond to questions we had during our stay. I would recommend the company to help find your ideal villa.
Great service to help me find what I wanted, responded promptly.
+ tolle Lage + toller Strand (5 Minuten) + günstige und gute Tavernen in der Nähe + freundlicher Gastgeber, überhaupt nur freundliche Leute - Waschmaschine defekt
We (a family of 10 adults and 2 children) rented Villa Elbexx for a week in June 2015. The company were thorough, easy to contact and ran everything smoothly via their website. We hired our cars through them too (15% discount), and were met at the airport without problem. They provided reliable child seats free of charge, too. The Villa was an exceptionally high standard, spotlessly clean, and the owners friendly and helpful. The location was fantastic - accessible, near amenities but isolated in it's setting. Overall, a perfect holiday. Thank you very much.
The ville was very beautiful like cretan charm. a splendid nature around the villa decorate our holidays in the nature. People were very welcoming. Very very nice trip
We loved our experience in this Villa, everything was perfect. Stella was there to greet us with homemade apple tarts and a fridge full of food. The place could not have been more perfect. Thank you for making our time in Crete so perfect.
Our villa for 8 in maleme was a great family holiday for 3 generations. Grannie treated sons and their family. The area was ideal - all truthfully quoted as no need for a car / beach 5 mins / shops close by. All things that could be exaggerated but we're not. The accommodation was first rate and very high standard. Plenty of space, the right number of bathrooms, lovely pool and sufficiently kitted out. Any downside ?- truthfully the beds were hard but that is personal, and the Wi-Fi unreliable which annoyed the teenagers. Sophia came twice a week to clean thoroughly, and the Gardner was good for local advice. Would recommend highly
After finding out our original choice was fully booked, we were offered a number of other similar villas to choose from and was always offered help in finding the appropriate villa for us. Any questions were always answered fully and swiftly. Would definately recommend!
Chania Rentals is a first class company and is highly recommended. Good communications, excellent service and great value. Marina villa is a beautiful villa set on the outskirts of Galatas, a short walk/drive to the beach and within easy driving distance of the beautiful city of Chania. The hosts could not be more welcoming, providing a welcome basket of essentials on arrival, a chocolate cake and a full tour of the villas facilities. If you are looking for a 5* villa within easy travelling distance of Chania and the local beaches, then I could not recommend the Villa Marina high enough. It is highly recommended and I will definitely be returning in the future.
Chania Rentals are, by far, the most professional organisation I have had the pleasure to deal with in a very long time. They are efficient, incredibly helpful and they answered all queries very quickly and fully. We will be returning to Crete next year and will undoubtedly book our villa through Chania Rentals.
this company was great and the villa was fab. Everything as it said and more and very helpful
After reading the reviews and making our booking nearly a year ago, we are positively looking forward to our stay in Villa del Mare, near Chania, having stayed close by in Stavros before. We certainly were NOT disappointed, and had a great stay, loving the facilities, and views including the infinity pool (even if a little fresh). Villa was spotlessly clean, and whilst sheets and towels were changed mid week and villa cleaned, you could wash and dry any clothes as there was a laundry room provided, so you only had to take half your clothes if you wanted ! We regularly hire large villas around Southern Europe and would strongly recommend this to you all. We mailed in advance and the owner Costa kindly organised our first shop, and put the Mythos (beer) in the fridge to chill for us on arrival ! Only a couple of small points to note, watch out for the low flying extractor fan over the kitchen island, and sad the store cupboards were stripped of even salt and pepper, but kitchen is fully equipped and wants for nothing else. We thoroughly enjoyed ourselves for 10 days, and hope you do to.
We stayed for 6 nights at the villa and had a fantastic time. We were warmly welcomed and the villa was great. All the fittings are modern and apart from a problem with the WiFi (they provided access to the neighbours WiFi to help with this) our stay was faultless. There were 4 of us and there would have been ample room for another 2 people. There are 3 separate bedrooms which was great as many places advertise as sleeping 6 but cram multiple beds in to a room. All facilities and equipment, from the pool table to TV and plumbing all worked perfectly. The pool was lovely and there is plenty of good quality furniture outdoors. Overall this is a great villa that is a few minutes walk to the village square for food and drinks, has great sea views and is away from traffic so quiet.
Très belle prestation accueil chaleureux très bon souvenirs et bonne dégustation d oranges juteuses
Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
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