Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights.
The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
Chania Rentals has a positive customer experience.
Chania Rentals consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the exceptional quality of the villas, particularly Villa Enid and Joanna Villa, noting their beautiful locations and excellent amenities.
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The booking process is described as seamless and efficient, with many appreciating the friendly and responsive service from the staff. Customers commend the team's flexibility, especially in accommodating changes due to unforeseen circumstances like flight cancellations. The overall sentiment reflects a strong satisfaction with both the properties and the service provided, making Chania Rentals a highly recommended choice for travelers. Overall, the sentiment is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
282
100%
● Low
4.9 / 5 overall
=
282 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2024.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
5.0
1
Apr 24
—
0
May 24
—
0
Jun 24
5.0
1
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 282 most recent reviews.
Top praiseof 282 positive reviews
Customer service33%
93 mentions
Fast & efficient23%
65 mentions
Helpful support20%
55 mentions
Friendly staff16%
44 mentions
“Good service”
On “Customer service” · Jan 10, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
Overall rating and review count for this company and similar companies
We booked a villa and car last minute with Chania rentals.
Great offer on villa's. Short and fast communications made our holiday arrangements smooth. The villa was fantastic.
The car was a bit older and not as new we normally expect with one of the major rental companies, but in decent shape
A very beautiful house in a quiet environment with a magnifical view.
We spent two weeks in october, visiting and resting along the swimming pool. Regarding Iannis the owner he represents very well hospitality and generosity of Cretan.
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Wir haben eine Villa auf Kreta gesucht für 10 Personen. Nach etlichen Schwierigkeiten mit anderen Internetportalen sind wir auf chania-rentals gestossen.
Es hat alles wunderbar geklappt. Von der Villareservierung bis zur Übergabe der Leihwagen.
Kann ich nur wärmstens empfehlen. Topservice und vor allem verlässlich!!!
Danke an die Mitarbeiter von Chania Rentals. Nächstes Jahr wieder mit euch.
Wonderful villa, very well equipped, fantastic views from the terraces. Very private and not overlooked at all, probably because it is in the middle of an olive grove! Once off the tarmac road there is just a dirt track to the villa but you soon get used to it. We would return.
We stayed two weeks in crete and our house/villa and our cars (we had 2) were organized by chania rentals. Everything worked out fine.; from the beginning of the booking till the end of our holidays. We were picked up at the airport to get the cars without a problem or any waiting time. The guy from the rental company explained us the directions to drive to the villa just perfect. The Villa also was just great. Everything like the discription on the chania rental homepage. Every questions that we have, was answered by chania rentals very quickly. A really great support. Thanks again.
Very friendly cstom service, they help you if you have any questions about villa, renting, payment. They answer your inquiries quickly, villas are what they advertise or even better. In our case villa was little bit more than we expected. Everything went smooth, car renting by them was easy and much cheaper (100€) than other rental company. Car was what it said to be. I have nothing to complain, one little thing there was.
We wisha that villa includes claening equimpments, like floor brush, vacuum cleaner and toilet paper.
Just what we needed. Peace and quiet in the hillside. Soothed by the sound of soft clanging of sheeps bells in the distance. Owner left us welcome gifts as did his father but left us to enjoy the week. Pool was cold and weather not so good for half the week but gave us the chance to explore the island which we thoroughly enjoyed. If you want to de stress for a week then there is no better place to go. Enjoy!
From the first contact to leaving the villa the whole experience was just great,at every step the booking ,car hire were excellent.The villa Stella was everything and more as promised on the description. Only problem was with the directions to the villa from the airport, the BP garage is no longer in existence, so look for the Jet garage, then Mikes Hotel immediately after you will see the blue sign for the German Cemetery the entrance is quite narrow on the right.
I used Chania Rentals for booking villa for my holidays. I was fully satisfied by the service provided. Everything was arranged exactly as agreed, i got a great support, all my questions and concerns were answered. It was important that i could confirm booking via Credit Card as it was most convenient and simple way. The price was more than reasonable and everybody were very friendly. Many thanks to everybody who helped us to make such a beautiful holidays!
Chania Rentals were helpful, replied promptly to emails and generally gave us great service booking our holiday villa and hire car. I'd be happy to recommend them.
We arranged rental of Hermes Villa during September 2015. I cannot sing the praises of this company enough - any enquiry once the reservation was made was answered promptly and informatively. We also hired 2 cars for our stay through Cania Rentals which were of an excellent standard and also provided child car seat at no extra cost. Very smooth handling of our booking - would definately use this company if we visit Crete again and would gladly recommend Chania Rentals to future visitors to this beautiful Greek island.
We spent a wonderful 8 nights at Villa Dionysus. Our hosts, Katerina and George gave us a very warm, Cretan welcome and regularly brought us delicious home-baked food! The Villa had a wonderful sense of space and accommodated us and our 2 children perfectly. The garden had cool, shady areas for eating and a great pool. The lovely beach is just a short walk away and the friendly local taverna, Piperia serves delicious, traditional Cretan food on a rustic terrace overlooking the beach. A great place to stay!
Had an amazing holiday here at margaritas villas would highly recommend,
Great service friendly staff and really accommodated us as a family as had our little 6 month old girl with us. Very clean villa and appropriately equipped.
Nothing was too much trouble.
Would definitely go back
Lived up to expectations. Clean , plenty of room, great pool. warm welcome and home made cake from owner, friendly cleaner and gardener, fresh fruit and veg from garden.
Easy walk to shops and tavernas
good easy booking with prompt service
the villa was excellent. inside and out the kitchen was very well equipped with all modcons. It is a beautiful peaceful setting with a great barbecue area. The pool was cleaned every few days and had plenty of room for sunbathing. The villa was cleaned at least 4 times during our stay with clean bedding and towels. The beds were very comfortable and the lounge was great. I would definitely stay there again. Nothing was too much trouble for Chrissie the owner.
Malcolm Clarke
We booked our Villa through Chania Rentals for our summer holiday 2015. Throughout the booking process, they provided helpful advice and recommended a Villa that turned out to be perfect for us. Additionally, during our stay, they were very helpful when we our flight was extremely delayed and when we needed assistance with our hire car which we booked through them.
We have already booked our villa for 2016 through Chania Rentals and I'd recommend them to friends and family.
Danae Villa - close, but not too close, to beaches and tavernas
A lovely, clean and well equipped villa in the middle of an olive grove - off the beaten track but close to local amenities. Short off road track to villa is a bit bumpy but not problematic. The villa has lovely views down to the sea and across to the mountains. The pool area was perfect - no neighbours so the kids could play and not worry about disturbing others - in the sun all day long so pleasant to swim in too! Outside BBQ was great as was the outside shower. Local stony beach and tavernas about 7 minutes away with Platanios not much further and offering mostly sandy beach and a vast array of eateries and shops.
Villa had everything you needed - we didn't use downstairs bedroom suite as it felt a little far away from parents upstairs - sure it would be fine for older children/other couples though.
A lovely holiday was had by all!
Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights.
The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.