CHA Educational Tours is a leading provider of educational travel experiences, specializing in group tours to various destinations throughout Europe. Established in 1969 by two foreign language teachers, the company has built a reputation for offering high-quality, affordably priced tour packages designed for students, teachers, and adult travelers. CHA Educational Tours aims to create enriching travel experiences that enhance learning through cultural immersion and exploration.
The company offers a range of services, including customizable tour options, early enrollment discounts, and a comprehensive tour price finder to assist customers in planning their educational journeys. With a focus on delivering value and memorable experiences, CHA Educational Tours continues to serve as a trusted choice for those seeking educational travel opportunities.
CHA Educational Tours has a positive customer experience.
CHA Educational Tours receives overwhelmingly positive feedback from customers who appreciate the high quality and organization of their trips. Reviewers frequently highlight the professionalism and attentiveness of the staff, particularly tour guides who are described as knowledgeable and accommodating.
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Many express satisfaction with the centrally located, well-appointed hotels and the seamless execution of itineraries, making the travel experience enjoyable for both students and educators. However, a small number of reviews raise concerns about service issues, with one reviewer labeling the company as a scam due to problems with reservations. Despite these criticisms, the majority of consumers recommend CHA for educational travel, citing great value and memorable experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
70
100%
● Low
4.5 / 5 overall
=
70 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.8▼ 0.2
12-month avg
4.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
5.0
1
May 25
—
0
Jun 25
5.0
1
Jul 25
5.0
1
Aug 25
4.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 70 most recent reviews.
Top praiseof 61 positive reviews
Helpful support26%
16 mentions
Quality15%
9 mentions
Professionalism15%
9 mentions
Customer service15%
9 mentions
“Our tour guide and trip planner were very helpful and patient with our planning needs”
On “Helpful support” · Aug 24, 2025
Top complaintsof 7 negative reviews
Customer service57%
4 mentions
Payment issues43%
3 mentions
Refund29%
2 mentions
“Stay away from this company”
On “Customer service” · Oct 14, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
The tour was excellent from the beginning to the end. The hotels, meals, tours and guides were all excellent. Our tour leader Alessandro was phenomenal. Cha did a great job with the tour. I highly recommend them! I've been with them for 30 years and they are the best in the business.
I took 26 students to Italy over the March 2016 break. The hotels were wonderful, the food was great and our tour guide Paola went out of her way to ensure that we had a smooth, informative and fun visit. We did the "Gems of Italy" tour. Being able to walk to everything in Rome, Florence and Sorrento made all the difference. Our gondola rides in Venice were also pretty special. Irena, our tour agent back in the Sates, was very easy to work with and made the whole process run smoothly. This was our 5th tour with CHA. We will definitely use them again!
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I have been dealing with CHA personally for five years, and have chaperoned for ten years before taking over the trip and never had a mishap. Everything has always been handled efficiently and professionally. All my students come back having had great experiences and always boast about how great the trip was, thus creating interest for the following year!
"Haste ye back" was the sentiment shared by my thirty three participants on CHA's tour entitled "The Highlander." Our common experience of Scottish culture included a bagpipe street parade in Edinburgh, optional haggis as a side for breakfast and shortbread for tea, glistening waterfalls throughout the lush, green countryside, virtual reality experiences at the Culloden Battlefield and Loch Ness, and costumed actors demonstrating everyday life at Stirling Castle. Our comfortable, clean, well-located hotels sometimes had added features, such as, a two-storied grand staircase or attractively presented gourmet food. Our tour director and coach driver efficiently orchestrated our tour, and they even tolerated our group singing "The Bonnie Banks of Loch Lomond" as we viewed the famous loch. We experienced history first hand of Mary, Queen of Scots, Bonnie Prince Charlie, and Robert the Bruce, and shopped for clan plaid items at unique Scottish woolen mills. This was my twenty first tour with CHA, and once again, they provided my travelers with memorable, enriching experiences.
Bravo! Our high school students have been successfully traveling to Europe, annually, with CHA for over three decades! CHA employs only the most professional tour guides, finest motor coaches, and best located hotels that each European destination has to offer. As an art teacher, my favorite aspect of these guided tours has to be the emphasis on art, architecture, and local culture. With CHA you feel like a VIP because each morning your group bypasses long lines into museums, ancient ruins, cathedrals, even the Vatican! The first time I turned the corner and saw David in Florence I became a statue in my tracks! Imagine, in the evening, as the sun sets, you smile at your students enjoying gelati around a Roman fountain in the piazza. That is when you realize that you are in the moment of La Dolce Vita! This school year I will lead my third CHA tour. Whereas last spring we visited Spain and Portugal, this spring we are going to London, Paris, Florence, and Rome! Mamma Mia! Ya know, Disney's Epcot is fun, but thank you CHA, and especially Ivy at CHA, for giving my students the real deal, and memories that last a lifetime! Cha, Cha, Cha!
My group of 6 traveled to Spain in June. We had a wonderful trip. The hotels were great and our food was excellent. All the local guides were outstanding. I have traveled with CHA 12 times. This company always delivers what they say they will. I highly recommend CHA!
I have travelled with CHA for numerous times and received the best care with experienced Tour Consultants at home and very knowledeable Tour Guides abroad. The hotels are always conveniently located (sometimes in town itself, other times right next to a subway). The itineraries are packed with great cultural and educational tours. My students and teachers traveling with me always come back with great memories and a wonderful experience thanks to CHA-TOURS.
C.H.A. came through with a brilliant tour once again.
As of today, I am a loyal CHA customer. Our tour "London, Paris, and the Alps modified" was excellent. From the planning stage to departure back to the States, everything ran smoothly. The hotels, meals, and restaurants were all above average. CHA offers a quality product for the price! I can't wait to travel with them again soon!
Italy with CHA - Great tour guide, hotels, restaurants and tours!
Our tour of Italy was a dream trip. We were partnered with another school, touring Milan, Venice, Florence, Assisi, Pompeii, and Rome. Our tour guide greeted us at the airport, and treated us like family. She was very knowledgeable of Italy's history,and always had humorous stories that kept the whole group interested and entertained. When individuals in the group had special needs, she made sure that they were met, ensuring that everyone was safe and having a positive travel experience, She went above and beyond duty to ensure the member of our group who had some health issues could enjoy the trip to the fullest. Without Simone, our tour guide, we would not have enjoyed the trip as much. She was awesome --an energetic character whom we all came to love!
Our hotels were of high quality, generally centrally located. Breakfasts and dinners were delicious and very generous. Breakfasts were buffet style, and at times dinners were too. We were able to sample some very fine Italian cooking. Having lunch on our own allowed us to cater to our individual tastes. Some of the adults would leisurely find a restaurant and while away the time in a relaxed manner. Others preferred to eat pizza, gelato, and other foods you could "take away," thus allowing more time for sight seeing or shopping. Everyone was happy!
Traveling by tour bus made our vacation so relaxing. Our local tour guides for the most part were excellent. They were very knowledgeable, and at times humorous. It was such a relief to have already purchased tickets at the more crowded venues, such as the Vatican, the Colosseum, and Pompeii. Our tour guides just buzzed ahead of the crowds with our tickets and headsets.
Aside from the breathtaking taking views and historical sites, we also were fortunate to see how lace is made, and we attended an olive oil/ balsamic vinegar, and wine tasting (for adults) session. It was really fun! The group loved seeing the glass blowing artist. I think to call the side trip to "a leather factory" was a stretch. It was a store that sold leather goods. The only thing we saw being made there were that belts, purses, etc. were being embossed with gold. Still, the group enjoyed the many opportunities to shop.
I found every aspect of working with CHA to be very enjoyable except one. Our group was rather small, so we were asked (told) that our travel dates and itinerary would change, extending the length of our stay, thus increasing the cost. We wound up loving the new itinerary, but I think somehow if a group's plans are changed that CHA might want to throw in a freebie of some sort. The other thing that bothered me a bit was that we had a single boy traveling originally, When he found out that he would have to pay extra for a single, or have to beg the other group to stay with them, he decided to drop out of the trip. We had an odd number of travelers, so in order to save the students money, one adult had to stay with two of the students. (Students are expected to stay in triples.) If an adult had not stayed with the students, they would have had to pay more, as would the lone adult. (Adults are to be in doubles.) It worked out for our group because we were flexible. However, I think groups really need to be warned from the early planning stages that the cost might be significantly higher if the number of travelers doesn't quite meet the specifications.
I will definitely use CHA again for my next trip. The ability to travel, knowing that we will be staying in great accommodations, seeing world-famous sites, eating sumptuous meals, while someone else does the driving, is too wonderful to resist!
This tour from inception to completion was very well planned, organized and executed through CHA and it provided a great cultural and travel experience for my recent group this past June.
Gems of Italy modified 2016 was a terrific experience .
The whole experience was great; I have been using CHA since the 80s and they have always delivered what they promised. Ivy carefully and masterfully prepared all the details of the trip, the tour director Simone Avilak was fantastic and the local guides great. We had a bit of a problem with our connecting flight in Amsterdam due to an air traffic controllers strike in Italy but we managed to regain our time lost thanks to our expertise of our tour director. I love CHA and I have another trip already planned for April 2017.
I have done group travel with CHA since 1995 with adults, grandmothers and grandchildren and have always been more than satisfied! My agent, Karen McLean has been "spot on" with every detail. The tour guides have been excellent, and the "step on" city guides have been great. Having just returned two days ago from London, Paris and the Alps with sixteen grandmothers and their grandchildren, I have to say this trip was one of the best! The tour guide, Lance, was the best ever, the hotels were definitely upgraded, and I always felt secure.
I have traveled with CHA since 2003 and their level of professionalism and expertise have always been superb. During those thirteen trips to different European countries, my students have been enjoying experiences that will cherish for the rest of their lives. Thank you, CHA !
I have traveled with CHA since 1983. Every trip has delivered an outstanding experience. My group has always returned ready to book their next trip with CHA. The hotels are located in the city and are very nice. The tour guides are there 24/7 to help ensure a wonderful trip for all participants. Students, as well as adults, come away from these trips with memories of a lifetime. I highly recommend CHA!
CHA has served Bishop Kearney High School, Brooklyn, NY very well; providing our students with an educational and memorable experience of Canada, traveling through Montreal and Quebec City. The hotels were centrally located and beautiful. Our Tour Director was very knowledgeable of Canada and its history and a huge contributor in the fun by taking the group ice skating and to a hockey game.
On this tour we had a female Bus Driver; which was a fun compliment to our group of all -female students The activities were fun and interesting, the Canadian foods was delicious and we learned how maple syrup is made.
I highly recommend this tour. French Canada is beautiful!
CHA Educational Tours is a leading provider of educational travel experiences, specializing in group tours to various destinations throughout Europe. Established in 1969 by two foreign language teachers, the company has built a reputation for offering high-quality, affordably priced tour packages designed for students, teachers, and adult travelers. CHA Educational Tours aims to create enriching travel experiences that enhance learning through cultural immersion and exploration.
The company offers a range of services, including customizable tour options, early enrollment discounts, and a comprehensive tour price finder to assist customers in planning their educational journeys. With a focus on delivering value and memorable experiences, CHA Educational Tours continues to serve as a trusted choice for those seeking educational travel opportunities.
