It was very easy to use Centauro
It was very easy to use Centauro, which I and my familiy has done for more than 15 years. During the last two years the service has overall developed and the price for full cover insurance.
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2.9
Average
1,000 reviews
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Review summary
Centauro Rent a Car has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Horrible experience
Horrible experience. The only way to get there from Madrid airport is with a shuttle( badly organized) and once we got there we had to wait hours in the sun in the queue.
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una stella perchè meno non si può
una stella perchè meno non si può. sono imbarazzanti, servizio clienti ridicolo. Effettuato prenotazione online pagamento andato a buon fine ma la prenotazione no, quindi mi trovo ad aver pagato ma no ho nessun numero di prenotazione in mano. per fare reclamo devi compilare un form dove il numero di prenotazione è obbligatorio. ho doovuto contestare il pagamento al servizio clienti della mia carta di credito. Evitate questa società come la peste.
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Finger weg
Finger weg! Bei Abholung des Autos war viel los und die Mitarbeiter dementsprechend kurz angebunden und unfreundlich. Von anderen Autovermietungen bin ich es gewohnt, gemeinsam mit einem Mitarbeiter das Auto in Empfang zu nehmen. Inkl. Erklärung und evtl. Dokumentation von bereits erfolgten Schäden. Ich bekam lediglich den Schlüssel auf den Tresen geknallt und musste das Auto selbst suchen. Bei der Abgabe dann die Abzocke: Mir wurde ein Schaden abgedichtet, den ich nicht verursacht habe. Und da ich leider keine Beweisfotos gemacht habe, wurden 270€ einbehalten. Das Personal, ebenfalls wieder kurz angebunden und unfreundlich, lies sich auf keine Diskussion ein. Nicht einmal ein Schadensbericht wurde mir ausgestellt. Nun hoffe ich auf Check24 und den Premiumschutz, um die Kosten zurück zu erhalten. Wie bereits in vorherigen Rezensionen geschrieben: Centauro lockt mit günstigen Angeboten und verdient am Ende mit solchen Methoden. Nie wieder Centauro. Einen Stern gibt es lediglich für die Nähe zum Flughafen und den Shuttleservice.
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Website
www.centauro.net
All reviews
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Showing 881 - 890 of 996 reviews
DH
Very friendly
Very friendly, helpful staff, easy from start to finish, 5* company
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JH
Rental Excellence
The terms were clear including Full/Full on fuel. Centauro staff are excellent at checkout and return.
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MK
A stress free experience
Centauro staff were professional and efficient at both collection and drop-off, so no drawn out delays meaning a stress free experience. The car was spotlessly clean, and with only a couple of thousand kilometers travelled was a pleasure to drive. Would definitely consider using Centauro as first choice our next visit.
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GS
Centauro Saved My Trip – Highly Recommend!
I had an amazing experience with Centauro Rent a Car in Bologna Airport after being scammed by Gold car,another rental company. 🌟 5 STARS for Centauro’s outstanding service! 🌟 ✔ Fast, friendly, and professional staff who helped me when I was stranded. ✔ Accepted my valid Italian driver’s license without any issues. ✔ No hidden fees or shady policies—what they promised was exactly what I got. ✔ The car was clean, reliable, and ready for pickup in minutes! ✔ Honest and transparent rental process, unlike other companies that make up reasons to deny rentals. 💡 Centauro turned my nightmare into a smooth experience. If you're renting a car in Bologna (or anywhere in Europe), skip the scams and go straight to Centauro. 🚀 Highly recommend them for hassle-free car rentals!
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T
Oplichters
Wat een drama! De creditcard werd op de een of andere manier niet geaccepteerd door de betaalterminal. Er werd gevraagd of ik de overige betaling met mijn pinpas wilde doen, en ik zou vervolgens het bedrag voor de borg teruggestort krijgen binnen 24 uur na het inleveren van de auto. Nu, 4 maanden later en na twintig e-mails, het geld kan vergeten. Nooit meer een auto huren bij deze oplichters
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Fi
Hyrde bil på semestern och efter…
Hyrde bil på semestern och efter återlämning har företaget dragit 120 euro från oss för byte av reperationskit till däck. Då jag knappt vet vad detta är långt mindre hur man använder det, vilket påtalats för företaget har vi såklart tillbakavisat detta krav. Dock har detta skett utan någon som helst framgång, Vi kan inte mer än beklaga att företaget far med oriktigheter avseende detta.
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