It was very easy to use Centauro
It was very easy to use Centauro, which I and my familiy has done for more than 15 years. During the last two years the service has overall developed and the price for full cover insurance.
2.9
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1,000 reviews
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Review summary
Centauro Rent a Car has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Horrible experience
Horrible experience. The only way to get there from Madrid airport is with a shuttle( badly organized) and once we got there we had to wait hours in the sun in the queue.
una stella perchè meno non si può
una stella perchè meno non si può. sono imbarazzanti, servizio clienti ridicolo. Effettuato prenotazione online pagamento andato a buon fine ma la prenotazione no, quindi mi trovo ad aver pagato ma no ho nessun numero di prenotazione in mano. per fare reclamo devi compilare un form dove il numero di prenotazione è obbligatorio. ho doovuto contestare il pagamento al servizio clienti della mia carta di credito. Evitate questa società come la peste.
Finger weg
Finger weg! Bei Abholung des Autos war viel los und die Mitarbeiter dementsprechend kurz angebunden und unfreundlich. Von anderen Autovermietungen bin ich es gewohnt, gemeinsam mit einem Mitarbeiter das Auto in Empfang zu nehmen. Inkl. Erklärung und evtl. Dokumentation von bereits erfolgten Schäden. Ich bekam lediglich den Schlüssel auf den Tresen geknallt und musste das Auto selbst suchen. Bei der Abgabe dann die Abzocke: Mir wurde ein Schaden abgedichtet, den ich nicht verursacht habe. Und da ich leider keine Beweisfotos gemacht habe, wurden 270€ einbehalten. Das Personal, ebenfalls wieder kurz angebunden und unfreundlich, lies sich auf keine Diskussion ein. Nicht einmal ein Schadensbericht wurde mir ausgestellt. Nun hoffe ich auf Check24 und den Premiumschutz, um die Kosten zurück zu erhalten. Wie bereits in vorherigen Rezensionen geschrieben: Centauro lockt mit günstigen Angeboten und verdient am Ende mit solchen Methoden. Nie wieder Centauro. Einen Stern gibt es lediglich für die Nähe zum Flughafen und den Shuttleservice.
Company details
Information provided by various external sources
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Contact info
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Website
www.centauro.net
All reviews
1,000 total • Write a review
Showing 41 - 50 of 996 reviews
MZ
Problems began with the return of the…
Problems began with the return of the fuel deposit. I had "Full cover without excess". I paid €130, returned the car with a full tank and in carefully used condition. The payment was mysteriously split into two parts, and €55 was refunded. Emails are deliberately ignored, and no questions are answered. I am very disappointed.
MC
It has been 3 weeks since I returned…
It has been 3 weeks since I returned the car toPorto and i have not received the full amount due to me on my credit cards and 2 emails later asking for a breakdown and still no reply! I booked this car rental company through the Ryanair app and would definitely not recommend and will never use them again!!!! Will I have my correct € returned to me? well that is anyone’s guess
GC
Probably the best car rental company in…
Probably the best car rental company in Alicante airport. Very quick pick up and drop off.
RS
Abholung Alicante
Wir haben das Auto in Alicante am Flughafen abgeholt. Der Mitarbeiter hat mich bedroht und bedrängt die Versicherung abzuschliessen. Obwohl dies bereits im Package inkludiert war. Er hat mir den Schlüssel nicht rausgeben wollen. Ich habe mich als Frau sehr unwohl gefühlt.
ZJ
Centauro - Portugal, beautiful country
We had a great time in Portugal, I also wouldn't want to miss the opportunity to praise Centauro Renta Car, if you want car rental to give you pleasure then definitely Centauro, you'll thank me later ;)
rm
Stupidità all'aeroporto di Siviglia
Non é possibile che se l'aereo atterra con due ore di ritardo, il desk chiuda. Oltre a questo danno, che implica costi di taxi e di tempo e di stanchezza, se non ritiri l'auto entro dodici ore perdi l'intero noleggio già pagato di un'intera settimana. Ci sentiamo truffati e presi in giro. Sistema odioso e cretino. Vi meritate che vi capiti lo stesso nel deserto!
IS
I have rented many times with Centauro
I have rented many times with Centauro. Every time it is very smooth. Good service and nice cars.
DV
hvilket svindlerfirma
hvilket svindlerfirma, vil kraftigt advare om at leje noget hos dem, de har totalt højrøvet personale, er helt færdig med dem.
LJ
The best service i can get and the cars…
The best service i can get and the cars are in good shape, and if there is petrol left they pay the amount back quickly. A very good company. .
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