Review summary

Carrentals.co.uk receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Quick efficient service

Quick efficient service. No hassle

Great customer service

Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.

5 star service every time

5 star service every time. Fantastic value for money, never had an issue.

p
Excellent value and support

Easy to book, reasonable rate and excellent support during and after rental period. All inclusions fully explained and documented, providing warnings not to be coerced into hire desk add ons that are already included in the hire rate.

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All reviews

1,000 total β€’ Write a review

Showing 891 - 900 of 996 reviews
P
5 out of 5 stars

Great service

Great service, very cheap and got just the deal I was looking for. Glad I took out the excellent value excess protection insurance as it was much cheaper than at the desk and needed it for a puncture repair.

Date of experience: October 27, 2018

TD
5 out of 5 stars

Easy uncomplicated car hire and better…

Easy uncomplicated car hire and better value than any of the competitors.

Date of experience: October 27, 2018

J
1 out of 5 stars

Dubious activity by Hertz!

No problems with carrentals.co.uk, in fact very good service . However three weeks after I returned the car to Hertz I noticed a charge for Β£49.99 on my credit card payable to Hertz. When I queried it they said it was because I had returned the car to Heathrow and not Stansted Airport.. I had actually returned it to Stansted! At best gross incompetence and at worst a dishonest attempt to get extra money hoping the extra payment would slip through unnoticed. I eventually received a refund and an apology from Hertz.

Date of experience: October 26, 2018

ym
1 out of 5 stars

Very poor services...the car which I…

Very poor services...the car which I selected that wasn't available on the ground they were forcing me to take another one otherwise they gonna charge me 25 pounds.....wasted 2 hours in birmingham airport and didn't get any car....guys don't trust this site

Date of experience: October 25, 2018

E
4 out of 5 stars

a wide range of available cars and…

a wide range of available cars and prices. There is lamost always a difference between the price shown and the price we pay at the end

Date of experience: October 23, 2018

NT
5 out of 5 stars

Great choices of cars and great rate

Great choices of cars and great rate. Called and spoke to the customer service, they were very friendly and accommodating. will use carrentals.co.uk again in the future.

Date of experience: October 22, 2018

P

PT

US

5 out of 5 stars

Good price

Good price. Efficient service.

Date of experience: October 21, 2018

MN
5 out of 5 stars

Great service

Great service, no issues with collection or return of the car. Car was what I requested and good quality. Very happy.

Date of experience: October 21, 2018

AB
5 out of 5 stars

Love it!

Love it! Excellent prices and perks!

Date of experience: October 21, 2018

PB
5 out of 5 stars

All good saved money same service as…

All good saved money same service as direct

Date of experience: October 20, 2018

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