Review summary

Carrentals.co.uk receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Quick efficient service

Quick efficient service. No hassle

Great customer service

Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.

5 star service every time

5 star service every time. Fantastic value for money, never had an issue.

p
Excellent value and support

Easy to book, reasonable rate and excellent support during and after rental period. All inclusions fully explained and documented, providing warnings not to be coerced into hire desk add ons that are already included in the hire rate.

Company details

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All reviews

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Showing 881 - 890 of 996 reviews
ER
5 out of 5 stars

offered an upgrade at good price

offered an upgrade at good price. Vehicle was new and excellent. Service at reception very good. No quibble about having covered excess with booking company

Date of experience: October 30, 2018

LM
4 out of 5 stars

Would use them again.

No great problems collecting and returning the car from Alamo. Sat Nav not set accurately, therefore we had to return, apologies given and a discount on the petrol. We didn't get the car we ordered, but an upgrade was given on one rental and an equivalent on the second rental, again Alamo. Carrentals was easy to use and very competitive prices. Lots of insurance included. I would use them again.

Date of experience: October 29, 2018

HK
4 out of 5 stars

Easy

Good carrental company

Date of experience: October 29, 2018

NW
5 out of 5 stars

Used carrentals .co.uk many times

Used carrentals .co.uk many times never had a problem with them or the rental companies I have used on their platform

Date of experience: October 29, 2018

JW
5 out of 5 stars

So far on my trip my car hire has gone…

So far on my trip my car hire has gone well. I hope this will continue with the rest on my car hire needs.

Date of experience: October 29, 2018

K
5 out of 5 stars

Booking went smoothly with no problems

Booking went smoothly with no problems. I’m sure I will be using carrentals again. I recommend.

Date of experience: October 28, 2018

DD
5 out of 5 stars

no additional comment

no additional comment

Date of experience: October 28, 2018

RT
5 out of 5 stars

No hidden extras !

No hidden extras to be concerned about. Competitive prices as well.Staff are helpful when a problem arises.

Date of experience: October 28, 2018

JR
5 out of 5 stars

The Guys in the office in Beziers…

The Guys in the office in Beziers France were so helpful. Every question asked was answered positively. I recommend Carrentals .co.uk because they are so much cheaper than their rivals with excellent Insurance to be had.

Date of experience: October 27, 2018

jb
1 out of 5 stars

Rental cost more than agreed.

Car was booked and available - as expected. Prices quoted by carrentals.co.uk for additional services, importantly additional driver were incorrect so total cost more than promised. carrrentals.co.uk refused to resolve or reimburse costs so I had to escalate to ombudsman service. Poor.

Date of experience: October 27, 2018

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