Fantastic company.
Fantastic company. Excellent products and their customer service is second to none. Couldn't have been more helpful. Will definitely be recommending them to anyone who will listen.
4.0
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Car Mats UK has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.
✨
Based on reviews, created with AISee what reviewers are saying
Looks good
I ordered a boot mat for my MGS5 last week and it arrived today. It looks good and fits perfectly. Would recommend.
Never got product
Considering I never got the mats and my tracking number was fake all I can say is they took my money.
Great quality
Great quality, great customer service, very quick from day of order to delivery, good value for money, my car mats fitted perfectly. would highly recommend Stephen de silva .
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.carmats-uk.com
All reviews
1,000 total • Write a review
Showing 171 - 180 of 996 reviews
SD
Finally received my car mats today…quality poor
Finally received my car mats today since order date of 31st March and very disappointed with the quality! Expected the thickness to be alot thicker considering I opted for the Grand option. I would not recommend these mats if you are looking for quality for the price of nearly £50! The only thing they do deliver is a tidy fit!
Date of experience: April 14, 2023
c
customer
US
Good quality but disappointing customer service.
In August 2022 I ordered a complete boot liner for our newly purchased Land Rover Discovery 5. I rang to ensure that the set would fit our model which has rear air-conditioning. It took around 7 weeks to make which was explained at the time. The liner is made from good quality material and would protect the boot from general wear and tear, especially from dogs. Unfortunately, when it arrived I found it was for a model without the aircon unit, so didn't fit. I called and was asked to provide photos, which I sent off, and received a promise to rectify. After a further call and unanswered e-mails I've given up.
Date of experience: April 8, 2023
AM
The staff at this car accessories store…
The staff at this car accessories store provided excellent customer service, and I appreciate their expertise in helping me find the right products for my vehicle.
Date of experience: April 3, 2023
PJ
Purchased a set of mats for an Kia EV6
Purchased a set of mats for an Kia EV6. They were the basic mats and the best price on the market by far, arrived on time, however one mat had some slight damage. When informed the company issued a request-order to send another set without question. Great service and would recommend. For basic mats at £20 I’m very impressed by the standard and they fit perfectly.
Date of experience: March 23, 2023
DA
Van Rubber load mat
I ordered a floor mat for a Fiat van. The mat did not fit properly, the holes did not line up with the floor hooks, the mat was too short, did not fit the floor space at all. Disgusting fit, when the company advertised this product as a top spec Item.
Date of experience: March 18, 2023
lr
I love the quality of my new mats &…
I love the quality of my new mats & boot liner, I received a great service !! I brought my car in for a fitting for the liner & I am astonished at how amazing their designer is!! I highly recommend this service & will be back for more products!
Date of experience: February 28, 2023
iv
Don't know what to say
Don't know what to say, I ordered matts for 2 of my cars, never recieved confirmation email or tracking number or anything else. Today for surprised they delivered but only one of them. Poor customer service, to get answer probably I will need to sell my sole.Also!!! Provided car number plate, said it original, not at all. Don't fit right
Date of experience: February 24, 2023
K
Kat
US
Extremely Poor Quality...
Extremely poor quality I opted for the Executive set with heel pad for my Ford Focus. They appear to have been manufactured with minimal care the heel pad and outer margins appear to have been stitched by Stevie Wonder an absolute mess. The thickness and quality of the carpet pile and underside are equivalent to budget items certainly not the £61 price they command. DO NOT BUY FROM THIS COMPANY.
Date of experience: February 12, 2023
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.